CloudSPRT

Put your customers at the heart of your support procedure.

CloudSPRT was built to improve the support experience for both the end user and support staff without hindeirng performance.

Chris Co-Founder

Hayes Co-founder

October 3, 2018

Why customer support is more than just fixing problems.

https://hipsta.link/8ecsy

indiehackers.com

September 28, 2018

Why is a Customer Support Service desk important for a support team?

https://hipsta.link/jepkt

indiehackers.com

September 11, 2018

Updated website based on feedback and looking for further feedback.

https://www.cloudsprt.com/

indiehackers.com

September 6, 2018

Ask IH: How do you manage support issues for your projects?

Are all your support requests handled via email or via a Helpdesk tool? What the Pro’s and Con’s you are experiencing?

indiehackers.com

September 4, 2018

How do you create cold-email or do cold calls?

Do you use some sort of template to generate these or do you just read through the potential recipients Public Content (Website, Blogs, Etc)? Also how d...

indiehackers.com

July 20, 2018

Is Instagram worthwhile for a B2B Saas?

We're starting to do more Social Media Content Marketing rather than Advertising and trying to work out, Is it worthwhile to use Instagram for a B2B Saa...

indiehackers.com

July 7, 2018

Is a country specific TLD to limiting?

We have just launched our helpdesk and have started to wonder if out .uk & .co.uk TLD are too limiting. If you are outside the country of TLD would this...

indiehackers.com

June 12, 2018

Created GetWorm Campaign

Created a GetWorm Camapaign (awaiting Review) after seeing it recommended within https://www.indiehackers.com/forum/anybody-know-the-product-that-helps-clients-sign-up-for-your-beta-65fe43fbe4?commentId=-LElgf3bwh9VcCZ9DW4U.

Trying to generate the inbound traffic that will hopefully lead towards recognition and potential sales.

Anybody know the product that helps clients sign up for your beta?

Somewhere along the way, I learned about a product that helps you sign up people for your beta. Does anybody know which product I'm talking about? I tho...

indiehackers.com

June 1, 2018

Launch MVP

We decided to launch the MVP as the idea map was starting to have things that would be nice to have but without customer validation would not be necessary.

After launching we have now started to look at as many platforms as possible to build a brand awareness as well as trying to build a relationship with potential customers and referrers.

March 1, 2018

Started building CloudSPRT

After spending years in support and discovering preferences with different support systems, I have decided to try and develop a Helpdesk that incorporates these features.