SaaS customer service can be struggling at the beginning, but you will discover that brings more customers than any other marketing strategy. And on the long term.
Think about it for a second.
If you make a customer happy through effective customer service, then not only that customer will be loyal forever, but will also talk about you positively as your best promoter.
We will talk about promoters and how to track them later on.
Read more about it here:
https://get.customerly.io/saascsih