GetChipBot.com

Add ChipBot to your site for automated user support & data.

Under 10 Employees
Founders Code
Solo Founder
AI
Analytics
APIs
B2B
Content
E-Commerce
Email Marketing
Marketing
Programming
SaaS
Sales

ChipBot exists to help with user support and behavior metrics. After using live chat on a website for a year, I believed there was a better way to serve users and get behavior data without being on 24/7.

Marketing Research

Spent most of the day on testing Quora, smaller Q/A sites, Facebook Group conversations, and Twitter social conversation injection.

I also spent a lot of time on SEO backlink analysis and keyword opportunities.

Worked on using my own product

Today, instead of coding or marketing, I spent a lot of time just using the product for myself.

It helps to build something you can use for yourself.

Setup email integrations

#Why?

  • Helps automate some of the outbound communication with GetChipBot.com's users.
  • Create a sustained feedback loop.

#Implementation

  • Built an API integration to AWS SES and AWS SNS (notifies on test emails) for transaction emails.
  • Built an API integration to Mailchimp for marketing emails.
  • Used React server-side rendering to create email templates.

#How Long

  • 24 hours total effort, making email templates is surprising tedious.
  • Unlike Mailgun or Sendgrid, I had to create my own email opt-out for the transactional emails.

Pushed some not-so-well tested email code

Accidentally pushed some automated emails out and I had some of the dates incorrect on it. ~50 people received that incorrect email 😞.

Make sure you test your code in you QA environment!

Worked on the content calendar today

Why?

  • Having a set content schedule will build a routine to ensure you keep engaged with your audience. When a potential customer looks you up, you want to ensure they see you're alive and have a pulse.

What's the work entail?

  • Working on Buffer.com and Google Sheets to map out IG, FB, Twitter, LinkedIn, and blog content.
  • All content is prepared about 30 days in advance and prescheduled within WordPress and Buffer.
  • All strategy and tips will be on Google Sheets

Measure

  • Crawlers to look at our KPIs for content and reporting them daily in a Slack channel.
  • Weekly adjustment based on 7-day KPI report.

ChipBot exists to help with user support and behavior metrics. After using live chat on a website for a year, I believed there was a better way to serve users and get behavior data without being on 24/7.