Karmabot.chat weekly update, week 107

• Aug 27-Sep 2 $6,278
• Sep 3-Sep 10 $3,787
• Sep 11-Sep 17 $3,267
• Sep 18-Sep 24 $2,168

ARR: $226,5k (+1% vs. last week)
ARPU: $73 (-1.3% vs. last week)
Churn: 3.9%

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• Current MRR: $18,879 (+6% vs. August)
• Hyper-active users total: 10,974 (+2.8% vs. last week)
• Rolling 4 weeks total: $15500 (+0.5% vs. last week)
• Total paying customers: 257 (+5 vs. last week)
• MRR retention rate: 98.1%
• Customer retention rate: 97.2%
• Conversion rate 3.2%

Karma for Slack:

• 3,612 (+0.4% vs. last week) teams.
• 154 (+2 vs. last week) paying teams.
• Active users who gave/received karma in the last 30 days: 8,005 (+5% vs. last week)
• Average new teams per month: 128 (0 vs. last week)
• 133 (+2.3% vs. last week) teams on trial.
• 131 (-5% vs. last week) free teams with karma last week.
• 2,607 (+0.7% vs. last week) customers on a free plan.

Karma for MS:

• Active teams: 7,740 (+1.4% vs. last week)
• Paying teams: 86 (+2 vs.last week)
• 457 (+6.2% vs. last week) teams on trial.

General:

• Karma Feedback is getting traction, 38 teams are using it: https://→.to/y6xej5q2
• Added Values Dynamics chart https://→.to/y5faso3j
• Created Status page: https://status.karmabot.chat
• Started working on updated Helpdesk: https://help.karmabot.chat
• New blog post: https://blog.karmabot.chat/wfh-sucks
• Bonus: Time bot (a hard fork of Karma with time-tracking functionality) is killing it: 30% conversion rate https://→.to/yyfyyv3k
• New YT tutorial: https://www.youtube.com/watch?v=MLlF04QCQn0