Karmabot.chat weekly update, week 110

• Sep 18-Sep 24 $2,168
• Sep 25-Oct 1 $6,279
• Oct 2-Oct 8 $3,782
• Oct 9-Oct 15 $5,800

ARR: $232k (+1.3% vs. last week)
ARPU: $75 (+1.4% vs. last week)
Churn: 1% (projected 2.4%)

---

• Current MRR: $19,335 (+4% vs. September)
• Hyper-active users total: 10,971 (-2% vs. last week)
• Rolling 4 weeks total: $18,029 (+16% vs. last week)
• Total paying customers: 259 (+1 vs. last week)
• MRR retention rate: 99.9%
• Customer retention rate: 98.1%

Karma for Slack:

• 3,637 (+0.2% vs. last week) teams.
• 159 (0 vs. last week) paying teams.
• Active users who gave/received karma in the last 30 days: 8,002 (-2.2% vs. last week)
• Average new teams per month: 127 (-0.7% vs. last week)
• 140 (-4% vs. last week) teams on trial.
• 130 (0 vs. last week) free teams with karma last week.
• 2,662 (+1% vs. last week) customers on a free plan.

Karma for MS:

• Active teams: 8,004 (+1.3% vs. last week)
• Paying teams: 84 (+1 vs.last week)
• 428 (-4% vs. last week) teams on trial.

General:

• Both, sales and frontend onboarded and started working on Karma.
• New blog post: https://blog.karmabot.chat/micro-feedback/
• Karma Education gets cool animations: https://karmabot-education.webflow.io
• Working towards launching Karma Departments for bigger organisations: https://→.to/y5g8kyvn
• Got a bunch of awards at G2: https://→.to/yxubexxh
• Prototyping Karma Connect