Karmabot.chat weekly update, week 111

• Sep 25-Oct 1 $6,279
• Oct 2-Oct 8 $3,782
• Oct 9-Oct 15 $5,800
• Oct 10-Oct 16 $5,685.73

ARR: $234,7k (+1.1% vs. last week)
ARPU: $75 (0 vs. last week)
Churn: 0.8% (projected 1.5%)

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• Current MRR: $19,561 (+4% vs. September)
• Hyper-active users total: 10,916 (0 vs. last week)
• Rolling 4 weeks total: $21,553.73 (+20% vs. last week)
• Total paying customers: 261 (+2 vs. last week)
• MRR retention rate: 100.4%
• Customer retention rate: 98.1%

Karma for Slack:

• 3,664 (+0.7% vs. last week) teams.
• 132 (+3 vs. last week) paying teams.
• Active users who gave/received karma in the last 30 days: 8,020 (0 vs. last week)
• Average new teams per month: 128 (-0.7% vs. last week)
• 147 (+5% vs. last week) teams on trial.
• 122 (0 vs. last week) free teams with karma last week.
• 2,694 (+1% vs. last week) customers on a free plan.

Karma for MS:

• Active teams: 8,112 (+1.3% vs. last week)
• Paying teams: 86 (+1 vs.last week)
• 430 (0 vs. last week) teams on trial.

General:

• Newly hired sales got 2 calls
• Karma Education updated: https://karmabot-education.webflow.io
• Launching Karma Departments soon, designs finalised.
• Prototyping Karma Connect
• Working on case studies
• Did the major Q4 planning, set priorities
- Tons of support.