Karmabot.chat weekly update, week 112

• Oct 2-Oct 8 $3,782
• Oct 9-Oct 15 $5,800
• Oct 10-Oct 16 $5,685.73
• Oct 17-Oct 23 $2,907

ARR: $244.6k (+4.2% vs. last week)
ARPU: $76 (+1.3% vs. last week)
Churn: 1% Back to normal!

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• Current MRR: $20,386 (+6% vs. September)
• Hyper-active users total: 11,538 (+5.6% vs. last week) Good sign.
• Rolling 4 weeks total: $18,174 (-15% vs. last week)
• Total paying customers: 267 (+6 vs. last week)
• MRR retention rate: 101.4%
• Customer retention rate: 97.7%

Karma for Slack:

• 3,672 (+0.2% vs. last week) teams.
• 163 (+1 vs. last week) paying teams.
• Active users who gave/received karma in the last 30 days: 8,252 (+2.8% vs. last week)
• Average new teams per month: 127 (-0.7% vs. last week)
• 126 (-14% vs. last week) teams on trial.
• 128 (+5% vs. last week) free teams with karma last week.
• 2,721 (+1% vs. last week) customers on a free plan.

Karma for MS:

• Active teams: 8,226 (+1.4% vs. last week)
• Paying teams: 88 (+2 vs.last week)
• 440 (+2.3% vs. last week) teams on trial.

General:

• Reviewed all Rewards and created a case study for them: https://www.dropbox.com/s/6akajdpekt9vrpm/chart.svg?dl=0
  https://www.dropbox.com/s/mt1fyykaidml7i4/Count.png?dl=0
• Karma Education finished: https://karma.education
• Karma Departments launched.
• Recorded a quick Department video https://youtu.be/-4nPrlmtAQk
• Coding Karma Connect