Karmabot.chat weekly update, week 113

• Oct 9-Oct 15 $5,800
• Oct 10-Oct 16 $5,685.73
• Oct 17-Oct 23 $2,907
• Oct 17-Oct 30 $5,221.69

ARR: $248,3k (+1.5% vs. last week)
ARPU: $78 (+2.6% vs. last week)
Churn: 0.6%

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• Current MRR: $20,693 (+6% vs. October)
• Hyper-active users total: 11,538 (+5.6% vs. last week) Good sign.
• Rolling 4 weeks total: $18,174 (-15% vs. last week)
• Total paying customers: 267 (+6 vs. last week)
• MRR retention rate: 101.4%
• Customer retention rate: 97.7%

Karma for Slack:

• 3,691 (+0.5% vs. last week) teams.
• 173 (+10 vs. last week) paying teams. Departments deployed!
• Active users who gave/received karma in the last 30 days: 8,252 (0 vs. last week)
• Average new teams per month: 127 (0 vs. last week)
• 133 (+5% vs. last week) teams on trial.
• 140 (+10% vs. last week) free teams with karma last week.
• 2,763 (+1.5% vs. last week) customers on a free plan.

Karma for MS:

• Active teams: 8,327 (+1.7% vs. last week)
• Paying teams: 90 (+2 vs.last week)
• 466 (+5.9% vs. last week) teams on trial.

General:

• Karma Education launched: https://karma.education
• Karma Departments testing
• Researched Karma Rewards https://→.to/y5objrld
• Karma Connect prototype is ready
• Actively working on the sales pipeline with a sales specialist.