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August 16, 2019
Karmabot.chat weekly update, week 49
Jul 17-Jul 23 $724.03
Jul 24-Jul 30 $948.2
Jul 31-Aug 6 $752.5
Aug 7-Aug 13 $1,510.7
Rolling 4 weeks total: $3,934 (-16%) Significant drop, no annual subscriptions this month.
Total paying customers: 108 (+3) The most pleasing number of all.
NPS: +8, inevitable reaction to Free plan limitations :( Need to balance it out.
Talked to users: 30
2032 (0) teams. No growth here. Blaming Fee plan limitations.
75 paying customers. +2 new paying teams!
Active users who gave/received karma in the last 30 days: 5,920 (-5%), Free plan
karma requests per day.
Average new teams per month: 107 (+1%)
152 (-2%) teams on trial.
107 (+7%) free teams with karma.
1,355 (+1.4%) customers on free plan.
Teams using Rewards: 60 (+10%). Good sign, but we need more.
Placing Rewards above Company Values in onboarding
Re-designing Welcome page (first web view after the install)
Designed ROI calculator based on happiness and staff turnover (reducing costs of staff turnover)
Validating this concept through the mailing list
Launched a small PR campaign through an agency.
Published 3 new YT videos:
Published new Karma Blog article:
TODO: Write a blog post about
ON HOLD: Enterprise sales going slow +$4,820k MRR potentially.
5,499 (-10%) teams (this is unusual, investigating), 48,927 users (+10%)
Paying teams: 33 (+10%) - Shift everything under a single tab
TODO: Major design review
TODO: Get more insights from the internal MS enterprise sales team
419 teams (+1%)
Today's Top Milestones
Using partial features without registration
Some people might not want to create an account, because it takes time and effort. Now we have made some of our features free in terms of accessibilit
by of ArmguWare
10 Affiliate Signups with no marketing, 2 converts
We added an affiliate program for Draftss.com last month and received a total of 10 affiliate signups from people who came across the affiliate progra
by of Draftss.com
Major feature released
Part of our value prop at Respo is that we only send you questions/answers from messages that you should have access to (aka. we don't violate Slack's
by of Respo