August 16, 2019

Karmabot.chat weekly update, week 49

Stas Kulesh @karmabot
  • Jul 17-Jul 23 $724.03
  • Jul 24-Jul 30 $948.2
  • Jul 31-Aug 6 $752.5
  • Aug 7-Aug 13 $1,510.7

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  • Rolling 4 weeks total: $3,934 (-16%) Significant drop, no annual subscriptions this month.
  • Total paying customers: 108 (+3) The most pleasing number of all.
  • NPS: +8, inevitable reaction to Free plan limitations :( Need to balance it out.
  • Talked to users: 30

Karmabot Slack:

  • 2032 (0) teams. No growth here. Blaming Fee plan limitations.
  • 75 paying customers. +2 new paying teams!
  • Active users who gave/received karma in the last 30 days: 5,920 (-5%), Free plan limits karma requests per day.
  • Average new teams per month: 107 (+1%)
  • 152 (-2%) teams on trial.
  • 107 (+7%) free teams with karma.
  • 1,355 (+1.4%) customers on free plan.
  • Teams using Rewards: 60 (+10%). Good sign, but we need more.
  • Placing Rewards above Company Values in onboarding
  • Re-designing Welcome page (first web view after the install)
  • Designed ROI calculator based on happiness and staff turnover (reducing costs of staff turnover)
  • Validating this concept through the mailing list
  • Updated chaneglog https://karmabot.readme.io/changelog
  • Launched a small PR campaign through an agency.
  • Published 3 new YT videos: https://www.youtube.com/channel/UCfxj89w52ouLi76kZom_Asw
  • Published new Karma Blog article: https://blog.karmabot.chat/a-third-of-employees-plan-to-leave/
  • TODO: Write a blog post about /k rewards
  • ON HOLD: Enterprise sales going slow +$4,820k MRR potentially.

Karmabot MS:

  • 5,499 (-10%) teams (this is unusual, investigating), 48,927 users (+10%)
  • Paying teams: 33 (+10%)
- Shift everything under a single tab
  • TODO: Major design review
  • TODO: Get more insights from the internal MS enterprise sales team

Karmabot Telegram:

  • 419 teams (+1%)
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