September 27, 2019

Karmabot.chat weekly update, week 55

Stas Kulesh @karmabot
  • Aug 28-Sep 3 $1,080.26
  • Sep 4-Sep 10 $2,126.67
  • Sep 11-Sep 17 $1,957.35
  • Sep 18-Sep 24 $1,014.00

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  • Rolling 4 weeks total: $6,177 (-10%)
  • Total paying customers: 123 (+1%)
  • NPS: +51
  • Talked to users: 23

Karmabot Slack:

  • 2,170 (0) teams.
  • 84 paying customers. +1 new, 1 churned.
  • Active users who gave/received karma in the last 30 days: 5,621 (+3.6%) Good signal.
  • Average new teams per month: 112 New record!
  • 145 (0) teams on trial.
  • 120(+4%) free teams with karma last week.
  • 1,507 (+0.5%) customers on free plan.
  • Teams using Rewards: 113 (+10%). Stable,
  • New feature: Automation – keywords can trigger karma requests now.
  • New feature: Karma <> Kudos – some clients feel uncomfortable using ‘karma’. Now they can switch to ‘kudos’ in Settings.

As a knowledge organization, culture and values are our main asset. We are continuously looking for ways to reinforce them. Karma bot gives us an opportunity to express our values in a very positive and ad-hoc way. It has significantly improved our direct feedback culture and interaction between each other. The tool is super easy to integrate and use and has all the relevant functionalities. The attention to detail (e.g. GIFs as part of the recognition card) makes it a fun tool to use.
What surprised me most was the extreme responsiveness of the karma bot team. We were struggling with one aspect of the tool and the team reacted with lightning speed to introduce a small functionality change to solve our problem.
It’s a level of support that I had not encountered before with any other tool. That alone deserves 10-15 karma points for the team. — Says Daniel Nowack, Managing Director, from Yanus Social Business https://blog.karmabot.chat/testimonials/

  • In-progress: Karma company-wide profile
  • Contemplating the big update for 2019.

Karmabot MS:

  • 5,944 (+1.7%) teams, 67,122 users (0) Stable.
  • Paying teams: 38 (+5%)
  • Had a great chat with MS sales.

    Karmabot Telegram (It’s FREE!):
  • 476 teams (+2%)
  • 400 karma requests per day
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