- Oct 2-Oct 8 $2,968.21
- Oct 9-Oct 15 $1,917.82
- Oct 16-Oct 22 $3,077.12
- Oct 23-Oct 29 $1,230.22
Total revenue in Oct: $10,956 vs Sep: $8,748
Growth: 25%
ARPU: $60
Lifetime value: $3,478
Churn: 3.5% (this is unusually high, average over 3 month: ~1.25%)
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- Current MRR: $7,971 (+11% vs. Oct)
- (New metric) Hyper-active users total: 7,074 (+6.5%)
- Rolling 4 weeks total: $9,192 (-13%)
- Total paying customers: 133 (0)
- NPS: +75
Karma for Slack:
- 2,278 (+1%) teams.
- 97 (+5!) paying teams.
- Active users who gave/received karma in the last 30 days: 6,060 (+5%)
- Average new teams per month: 124 (+8%)
- 138 (0) teams on trial.
- 123 (0) free teams with karma last week.
- 1,615 (+1%) customers on free plan.
- Teams using Rewards: 134 (0)
- Updated onboarding.
- Validating Feedback module.
- Still focusing on engagement
- Planning to ease-off Free plan limitations
- Working on pricing (again)
- Active discussions with a potential investor
Karma for MS:
- Cleaned up the database, removed stale teams: 1,705
- Paying teams: 44 (+3)
- Increasing engagement
Some of the feedback (NPS +75):
- Great support. If I can give you some Karma just let me know how!
More at http://blog.karmabot.chat/testimonials/
https://dl.dropbox.com/s/jfea8dz8ec3itag/Karma Birthday Sale%402x.png?dl=0