December 6, 2019

Karmabot.chat weekly update, week 65

Stas Kulesh @karmabot
  • Nov 6-Nov 12 $2,402.65
  • Nov 13-Nov 19 $1,757.6
  • Nov 20-Nov 26 $1,783.8
  • Nov 27-Dec 03 $1,405.8

ARPU: $57 (0)
Lifetime value: $3,356 (+117%) Back to normal.
Churn: 0.4% (average 6mo 1.3%, back to normal)

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  • Current MRR: $8,233 (+7% vs. Nov) The ultimate goal in Dec is $8,333 MRR ≈ $100k ARR We’re almost, almost there.
  • Hyper-active users total: 6,885 (-2%) Thanksgiving holidays, no Slack, no MS Teams, no work!
  • Rolling 4 weeks total: $7,347.8 (-8%) Usual volatility.
  • Total paying customers: 153 (+4)
  • NPS: +38

Karma for Slack:

Karma for MS:

  • Active teams: 2,344 (+5%)
  • Paying teams: 52 (+3)

General:

  • Karma has become one of https://pioneer.app winners. Pioneer is a fully remote accelerator that funds projects and startups built by ambitious outsiders around the world. If I’m not mistaken, we are the first team from New Zealand. So proud of the team right now!
  • Karma got featured at Firstline Workers Productivity Tools for Microsoft Teams: https://youtu.be/cDYUoZPelnI

Customers say:

"A cultural lever"

“[…] people are using it ten times more. They enjoy how interactive it is.”

“Most of our team works remotely, so Slack is our office. Karma bot helps us to share good momentum within the team and help others to visually praise it. It makes a positive and supportive culture even when we do not see others in person often.”

“The most helpful thing about the bot is the ease with how it works. Simple ++ or --. Easy, quick way for someone to recognize something they like about what another person did. These micro recognitions throughout the day go a long way.”

“The ability for teams to define their own rewards for redemption, the leaderboards, the visibility it brings to what people are being recognised for, the ability to define our core values and tag a value against a karma reason !”

“I love some of the very basics:

  1. How karma is issued - simple at mention in Slack. Everyone has been able to figure out how to use this
  2. The animations in your Karma rewards - people love them, laugh and enjoy them a lot”

See more at G2 https://www.g2.com/products/karma-bot/reviews

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