December 13, 2019

Karmabot.chat weekly update, week 66

Stas Kulesh @karmabot
  • Nov 13-Nov 19 $1,757.60
  • Nov 20-Nov 26 $1,783.80
  • Nov 27-Dec 03 $1,405.80
  • Dec 04-Dec 10 $1,433

We’ve hit $100k ARR mark: $101,820!

ARPU: $56 (0)
Lifetime value: $2,968 (-11%) Back to normal.
Churn: 0.4% (average 6mo 1.3%, back to normal)

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  • Current MRR: $8,485 (+7% vs. Nov) Reached $100k ARR. Next goal $10k MRR.
  • Hyper-active users total: 6,969 (+1.2%) Thanksgiving effect.
  • Rolling 4 weeks total: $6,378 (-10%). Need more Yearly payments.
  • Total paying customers: 156 (+3)
  • NPS: +36

Karma for Slack:

  • 2,633 (+1%) teams.
  • 103 (+2) paying teams.
  • Active users who gave/received karma in the last 30 days: 5,842 (0)
  • Average new teams per month: 118 (+1%)
  • 150 (0) teams on trial.
  • 128 (0) free teams with karma last week. This is going up slowly.
  • 1,746 (+1%) customers on free plan.
  • Got our first angel investment!
  • Published a blog post: https://blog.karmabot.chat/peer-recognition-with-karma-bot/

Karma for MS:

  • Active teams: 2,455 (+5%)
  • Paying teams: 53 (+1)

General:

  • Karma secured its first angel investment.
  • Talking with one of the prominent accelerators atm.

Customers say:

“In my opinion, the best part is how easy it is to reward points. Anyone in our robotics teams can reward others for what they do and contribute.”

“What's really handy is proving feedback "in-the-moment" without having to wait until the monthly or annual review. Also - no such thing as "too small of a job well done" which is an excellent and fun way to keep the team engaged.”

“We wanted a way for employees to give quick, easy but officially recognized notes of gratitude. There is no such thing as too many 'thank you's.”

“Perfect integration into our comms tool of choice(Slack in our instance)”

See more at G2 https://www.g2.com/products/karma-bot/reviews

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