Karmabot.chat weekly update, week 71

• Dec 18-Dec 24 $1,783.21
• Dec 25-Jan 1 $2,789.41
• Jan 2-Jan 8 $1,861.38
• Jan 9-Jan 15 $1,893

ARR: $106k (+1% vs. previous week)
ARPU: $56 (0)
Lifetime value: $1,740(+5%)
Churn: 1.2%

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• Current MRR: $9,026 (+2% vs. Dec)
• Hyper-active users total: 6,349 (0%) Weak holidays post-effect. Expecting this to go up next week.
• Rolling 4 weeks total: $8,326 (-6%)
• Total paying customers: 161 (+1)
• NPS: +17 This is not great, but understandable. A team in Vietnam really hates Karma but keeps using it. It’s a good case to see what their management does wrong: they’ve forced the system onto the team.

Karma for Slack:

• 2,694 (+1%) teams.
• 105 (+4) paying teams.
• Active users who gave/received karma in the last 30 days: 5,234 (0)
• Average new teams per month: 117 (0)
• 106 (0) teams on trial.
• 133 (+33%) free teams with karma last week. They got back to work!
• 1,868 (+1%) customers on free plan.

Karma for MS:

• Active teams: 2,868 (+4%)
• Paying teams: 56 (+1)
• 343 teams on trial

General:

• New blog post: Motivating Employees Through Appreciation in the Workplace https://→.to/te9zd7k
• Recorded our first Karma Podcast https://→.to/venkzzz
• Made promo video on YT https://→.to/tongned
• Got to talk with Garmin.

See more at Karma bot testimonials page: https://blog.karmabot.chat/testimonials/