- Feb 20-Feb 25 $1,888.24
- Feb 26-Mar 3 $6,403.16
- Mar 4-Mar 10 $3,845.25
- Mar 11-Mar 17 $2,473.66
ARR: $154k (+1.5% vs. previous week)
ARPU: $68 (+1.5%)
Lifetime value: $5,792 (+21%)
Churn: 1.3% A bit up due to the virus thing.
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- Current MRR: $12,834 (+10% vs. February) Stable, but shaky.
- Hyper-active users total: 9,767 (+1%) Slow steady growth.
- Rolling 4 weeks total: $14,610.15 (-2%)
- Total paying customers: 188 (0)
- NPS: +10, ‘the price is too high’. We dropped the prices 50%.
- MRR retention rate: 104.7%% !
- Customer retention rate: 97.3% Tiny drop here.
Karma for Slack:
- 2,956 (+2%) teams.
- 119 (0) paying teams.
- Active users who gave/received karma in the last 30 days: 7,904 (0) Small insignificant drop.
- Average new teams per month: 117 (+2%)
- 144 (+4.3%) teams on trial.
- 153 (+6%) free teams with karma last week.
- 2002 (+1%) customers on free plan.
Karma for MS:
- Active teams: 4,056 (+8.5%) This is growing is 3x the usual speed.
- Paying teams: 57 (-2)
- 674 (+44%) teams on trial. Definitely Covid effect.
General: