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Karmabot.chat weekly update, week 80

  • Feb 20-Feb 25 $1,888.24
  • Feb 26-Mar 3 $6,403.16
  • Mar 4-Mar 10 $3,845.25
  • Mar 11-Mar 17 $2,473.66

ARR: $154k (+1.5% vs. previous week)
ARPU: $68 (+1.5%)
Lifetime value: $5,792 (+21%)
Churn: 1.3% A bit up due to the virus thing.

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  • Current MRR: $12,834 (+10% vs. February) Stable, but shaky.
  • Hyper-active users total: 9,767 (+1%) Slow steady growth.
  • Rolling 4 weeks total: $14,610.15 (-2%)
  • Total paying customers: 188 (0)
  • NPS: +10, ‘the price is too high’. We dropped the prices 50%.
  • MRR retention rate: 104.7%% !
  • Customer retention rate: 97.3% Tiny drop here.

Karma for Slack:

  • 2,956 (+2%) teams.
  • 119 (0) paying teams.
  • Active users who gave/received karma in the last 30 days: 7,904 (0) Small insignificant drop.
  • Average new teams per month: 117 (+2%)
  • 144 (+4.3%) teams on trial.
  • 153 (+6%) free teams with karma last week.
  • 2002 (+1%) customers on free plan.

Karma for MS:

  • Active teams: 4,056 (+8.5%) This is growing is 3x the usual speed.
  • Paying teams: 57 (-2)
  • 674 (+44%) teams on trial. Definitely Covid effect.

General:

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