October 26, 2019

How the idea was born

Alexander Isora 🦄 @alexanderisora

Picking an idea that is loved by everyone is a challenge.

We have gathered 2 months ago. By using a special algorithm we filtered over 40 ideas and picked one. The winning idea is the goodbye survey service.
It is a simple tool that lets you survey users who have canceled their subscriptions or stopped to use your tool. By asking them why they exited you can improve your service and decrease the churn rate. A must-have for any SaaS or subscription-based mobile app.

The tricky part here is to convince users to pass the survey.
No one likes surveys. Especially the ones who just dropped your product.

That is why we have a secret sauce which will significantly improve the answer rate.

https://twitter.com/metasurvey/status/1188097288339628033

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