MetaSurvey
Gamified surveys
Fill boring form is painful, so we make the survey feel like a game. Light yet powerful survey platform! Inspired to make the best survey builder.
We're thrilled to announce our latest updates that will add a personal touch to the surveys!
🌏 The ability to translate your surveys into multiple languages means that you can now gather insights from a more diverse group of participants.
🔄 Customizable Yes/No buttons allow you to personalize the buttons to fit the tone and theme of your survey. Whether it's "Agree/Disagree" or "Like/Dislike", the options are endless!
Visit https://app.getmetasurvey.com/?utm_source=indiehackers&utm_campaign=update+translations to get started.
In December we did a great job✅ and finally launched an improved subscription page to make it easier for our customers to manage their account.
We have added the ability to pause a subscription if our customers simply need to take a break! And as a bonus, we're offering a discount for those who choose to pause rather than cancel.
New subscription page let our customers:
📊 Track response limit
⏯ Pause or Resume a subscription
💁♀️ Switch to a different plan
😢 Cancel subscription
✅ View subscription status
💳 Update payment details
We've just launched a unified PRO plan that gives our customers access to all PRO and PRO+ features.
They can become PRO on a monthly or annual basis. With the monthly plan, they'll get 1000 responses/mo, and with the annual plan – Unlimited responses!
The Free plan is now limited 🔒
We also provide a 14-day free trial for the PRO plan so our customers can get the most out of our paid subscription and feel free to switch ✨
We've just launched a unified PRO plan that gives our customers access to all PRO and PRO+ features.
They can become PRO on a monthly or annual basis. With the monthly plan, they'll get 1000 responses/mo, and with the annual plan – Unlimited responses!
The Free plan is now limited 🔒
We also provide a 14-day free trial for the PRO plan so our customers can get the most out of our paid subscription and feel free to switch ✨
🚀 We have shipped webhooks!
So now our customers will be able to send answers to endpoints when someone completes their surveys.
It's an entry point to connect MetaSurvey with external apps. We are wondering to make getting feedback even more valuable by adding integrations.
Now our customers can become our affiliate partners and earn a recurring 30% commission every month!
How to?
- Sign Up for MetaSurvey's Affiliate Program
- Share a unique link with your friends, customers!
- Get 30% recurring commission every month when you refer us a customer.
- Track referrals in your personal dashboard.
Finally — we have reforged our billing plans & pricing. We stick to 3 plans, found market fit, and... got a Pro+ ($28) customer!
We spend hours, looking through and analyzing dozens of competitors. From the Surveys / Polls builders to the Customer Feedback market. From cheap $19 solutions for startups to corporate $369 customer engagement platforms.
And we bumped into the main roadblock for SaaS...
As with any product with a SaaS pricing model — it is confusing to find a sustainable Price & Market fit. The problem stays the same. Motivating users to go Pro vs not losing those free customers and early adopters.
Eventually, we have found a pill!
Most survey builders & customer feedback services limit their Free packages like hell. Maybe, an enterprise solution can lose 200-500 free customers. But MetaSurvey won`t!
Some companies limit responses to 50 or even 15 /mo on Free pack, which is laughable!
We made a lavish Free plan. It gives almost all features of Pro, except advanced privacy and branding. We limited responses to 100 /mo — it covers most Free users needs. On top, we added 2 Pro plans: $8 and $28, which meet Private users and Small companies/startup needs.
Should we change/add more plans, or they are optimal now?
METASURVEY PLANS
FREE
-3 Surveys, -15 Questions, -100 Responses /mo
PRO (Bot) $8 /month
-10 Surveys, -100 Questions, -1500 Responses /mo
PRO+ (Droid) $28 /month
-100 Surveys, -Unlimited Questions, -10 000 Responses /mo
Plans & pricing: https://getmetasurvey.com/pricing/
Follow on Twitter:
Heya`ll. It is my message to all Founders.
Time flies fast. 1 year have passed when in December 2019 when a team of 10 IndieHackers invented and launched a first MetaSurvey — a Tinder-style swipe survey. A small product to help young Founders & Makers reduce churn and grow.
Sadly, like most of startups, we encountered many obstacles and almost closed the project. Many times MetaSurvey was on the brink of extinction and to July 2020 only 2 of us left. But we survived
Now we are ready to present you MetaSurvey 2! Fully remastered, re-coded and re-designed. New Admin panel, Survey builder, Survey design, Core, and tonns of new under the hood!
Never quit your dreams and keep making.
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Whats new in MetaSurvey 2.0:
- Survey Builder 2
- Power Analytics
- 7 New Question types
- Templates
- Skip logic
- Redo logic
- Redirect to URL
- Data Export (CSV) `Beta
- Custom branding `Beta
- Custom goodbye
- Help tooltips
- Mobile adapted
Upcoming features:
- On-screen Timer
- CRM iIntergation
- Survey rewards
- Mobile App integration
- Games integration
Project website: http://getmetasurvey.com
Follow on Twitter: https://twitter.com/metasurvey/status/1188078988620644355
At last — some of our MAU users began to recognize the value of our goodbye surveys for their apps & services! We now go up with 5(!) paying users using «Pro» subscription.
More grown companies appear to start creating churn and cust dev surveys with MetaSurvey!
Landscape Architects — have a 30-years heritage in the Design and Architect market, USA. SUP — a worldwide surfers magazine that holds sports events worldwide. We also attained popularity between Chrome extensions: PerfectPixel by @abelozerov & PocketTube by Chris Messina are between our Top MAU users.
We even got our first Porn quiz created with MetaSurvey!
But we have battled an unusual problem: Our paying customers are not using «Pro» features at all!
ATM, we have 1 survey limit for «Free» customers and unlimited surveys for «Pro». Although there is no limit on answers, comments gathered, or number of questions within a single survey. Most of our paying users collect thousands of comments and answers within 1 single survey.
We asked ourselves, whether we are using a correct subscription packages stack and pricing policy? Currently we have «Free» and «$8 Pro» plans?
Here is our pricing:
https://getmetasurvey.com/pricing/
Advise us in comments, if your Paying customers are not using Pro functions!
Some exciting news from our projects' life.
First, and the most important, we got our first paying customer!
Hooray!
This was a super thrilling moment for the team because it is literally the first paid client ever for almost each team member.
A huge step forward in everybody's life as an indie hacker I must say! 😀
Guys got so excited and started running around giving amazing suggestions and ideas for the future of the project.
Being in the middle of this tornado is a special feeling. I felt that I really want to connect with energy and start helping. But I think it would be better if I stay aside and give the team more space to experiment. Time will tell.
One more important thing: we changed our project vision. Before it was more a side project for fun, now it is taken seriously by every team member. Yes, we pivoted our attitude to MetaSurvey.
As you may remember, the product was born during a 48 hours hackathon. Initially, 11 indie hackers were engaged, but now there are only 9 of us who continue working on the project. The team is aimed to create a sustainable business and learn about product development, customer support, marketing, biz dev, and other cool stuff.
Our current focus is to learn how to work together, to build the processes. We want to adopt the SCRUM methodology and keep going agile. I can definitely say it is going to be very challenging ✊
Stay tuned for the upcoming news and lessons from our team and the product!
