Palar Support

With the success of our public launch, we're able to now provide customers 30 days of free technical support to try our services.

We moved away from elastic pricing and introduced affordable month-to-month plans.

After almost 3 years of many struggles and lessons, we gave Palar Support its name and decided we should open ourselves to the world, moving from consultancy to technical support as service.

With that change, we introduced our elastic pricing and any founder, anywhere, should have access to an expert team of support engineers.

After a dozen meetings, and a thousand phone calls, we got our first committed customer.

Gabriel, then a software engineer, would ask many technical founders what part of their jobs they hated the most.
It was almost unanimous.

They were spending several hours a day answering the same support tickets.

Developers should develop. They shouldn't spend most of their day talking to confused users.

That's when the idea of Palar, then nameless, first came up.