Palar Support
Technical support as a service
Any founder, anywhere, should be able to have a high-quality team of support engineers. Developers should develop. They shouldn't have to spend most their time on repetitive questions.
Free trial is now available!
With the success of our public launch, we're able to now provide customers 30 days of free technical support to try our services.
New pricing :)
We moved away from elastic pricing and introduced affordable month-to-month plans.
Public launch
After almost 3 years of many struggles and lessons, we gave Palar Support its name and decided we should open ourselves to the world, moving from consultancy to technical support as service.
With that change, we introduced our elastic pricing and any founder, anywhere, should have access to an expert team of support engineers.
The first customer
After a dozen meetings, and a thousand phone calls, we got our first committed customer.
The inception
Gabriel, then a software engineer, would ask many technical founders what part of their jobs they hated the most. It was almost unanimous.
They were spending several hours a day answering the same support tickets.
Developers should develop. They shouldn't spend most of their day talking to confused users.
That's when the idea of Palar, then nameless, first came up.