Product Update #6

Hello, Producters 👋

Hope you are all having a great start to your week! We're back with new features built for you. With this product update, you'll see exciting improvements to the feedback widget and the user portal.

Let's continue with what's new ⚡️

Connect with Your Customers through a Click

Communication with the customer gave feedback is critical. By clicking on the user's email address, you can now send an email. This will help you grasp the nature of the features request or bug report faster. Just click on the Users tab on the Feedback Management module and select the critical feedback. Send a brief email to learn more about the feedback.

Powerful API to Modify the Feedback Widget

The feedback widget is being used more and more every day. We are glad that you have provided us with various ideas on how to improve it. This is why we built a robust API to allow you to modify the feedback widget.

You can also use our APIs to override the style or text. If you'd like to use the feedback widget in your local language, this is the easiest solution for now. Here you can take a look at our guide on how to leverage the API 🚀

Public Roadmap to Show the Progress

Building in public is our cardio as a team. Sharing what we're working on with our users is very valuable to us. It's an exciting new development that our public roadmap will be available on our user portal from now on. In the upcoming releases, it will also be available to all our users. Here you can take a look at what Team Producter is building for you 💥

We continue to improve Producter each day, and we'd love you to be part of it. If you haven't already created your workspace, reach out to us at [email protected] so we can help 💙

See you in two weeks!

Best,

Team Producter