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47 Comments

First paying customer!

This feeling is unreal. I received a Slack notification from the Stripe integration saying there was a checkout session completed. It took me a whole 10 seconds until I realized what actually happened. I’ve got my first customer!

Just about a year ago I had this idea of creating a simple tool to track the social media performance of my side projects, and now a year later I’ve managed to get other people to use and pay for it too! Crazy!

I’ve received a lot of positive feedback on the tool, but I had yet to convert any user to the paid plans. Until now! To my surprise, the customer actually bought the most expensive package which is offered. (A whopping $40!) I would love to give you some insights on how I did this, but I haven't done any secret marketing or advertisement tricks. The customer found my tool organically. (which shows you shouldn't forget about those channels 😁)

Product-wise, there’s still a lot of room to improve the tool. The paid plans are still a bit too complex to grasp at first, which is probably why it took a while to get a customer. But the truth was that I’ve put a lot of hours into this side project and the motivation to continue was on a low. This changed completely now that I have some first validation!

Thank you for all the support I’ve gotten here on IndieHackers, it’s been really motivating!

  1. 3

    Congrats! I know this feeling 😍

    1. 2

      After taking a quick look at your tool and also signing up to track my twitter account ( https://twitter.com/flowdee ) I must say: I love it!

      Honestly, this is the kind of tool I looked for some time now.

      Already unlocked the premium reports for my twitter account. Would be willing to buy another report for my instagram account, but as I can see it is not possible to track my account because it has less than 1k followers :(

      1. 1

        Thanks flowdee! Great to hear the tool is useful!

        The 1k followers threshold on IG had to be introduced to stop spamming/abuse of the free service. I would like to revise that part and see how I could make it better, as tracking those accounts would still be useful like you said.

        Feel free to get in touch if you have any other suggestions!

        1. 1

          Ah, so it is possible to track accounts under 1k when you pay for it? This would be fine for me as well

          1. 1

            It's possible in theory. I'd have to make some code adjustments to make it work, haha :)

            Will see what I can do, when I have some time to work on it between all the other requested features!

  2. 3

    Congrats! This must be a great feeling!

    I just started my project, actually still working on it, I hope to share the same feeling soon! 😉

    1. 1

      Ty!

      Awesome, good luck with the project! I'll keep an eye out for your milestone post, haha :)

  3. 2

    Congrats! Enjoy the feeling while it lasts..
    Soon you'll be having 1000s of customers :P

    1. 1

      Well hopefully not too soon, supporting 1000s of customers all of a sudden would make it a really busy time for me, haha :)

      Thanks for the nice words!

  4. 2

    Congratulations. The website looks very slick, you deserve more users! Wish you a lot of luck with SocialTracker, I am going to be trying it out.

    1. 1

      Thanks for the nice words. Feel free to reach out if you have any feedback!

  5. 2

    Great news! Congrats 🎉

    Onto the next one! 😄

    1. 1

      Ty!

      If you can do one you can do two, right? 😁

  6. 2

    Cool, whats your stack look like?

    1. 1

      Python/Django for the backend, the default templating engine for the frontend mixed with a bit of Vue.js here and there, and PostgreSQL for the database.

      As for the infrastructure, I'm using Digital Ocean with Docker/Nginx/Let's Encrypt.

  7. 2

    Congratulations and welcome to the club! That feeling of making money while sleeping... oh god ;)

    1. 1

      Thank you!

      I have a couple of other side projects which are generating a revenue stream from ads, but this is on a whole other level :D

  8. 2

    Congratulations! That is such a wonderful feeling when you get that first payment.

    Tracie

  9. 2

    Congrats. Keep up the good work!

  10. 2

    Super stuff! From experience I can tell you that you'll never get tired of those notifications. I have zero notifications on my phone, except for Stripe. Feels great every single time!

  11. 2

    Awesome! Site and service looks pretty decent.

  12. 2

    Congrats!!! I can’t imagine what that must feel like! Keep up the momentum :)

  13. 2

    That’s awesome! The product looks good and design looks really clean.

    How many hours/weeks have you put into the product so far?

    1. 1

      Thank you!

      I would say an average of 5-10 hours per week. Multiply that with 52 weeks (one year) and you get ... a lot of hours for a side project 😬

      1. 1

        That is the definition of staying persistent, haha!

  14. 2

    Congrats, such a fantastic feeling!

    The site looks great by the way, well done 👍

    1. 2

      Thanks, Rik!

      It's great to hear that coming from you. Big fan of what you're doing with Doka!

  15. 1

    @Nebulic
    What's the current project status? Is it profitable? Looking forward to reading an update.

  16. 1

    Ka-ching...!!! 👍👍👍

  17. 1

    I was looking for Belgian indiehackers and I stumbled on your profile:)
    The promise is insane, the website looks great and your free tier is generous, I will definitely recommend it from now on.
    And congrats on getting those first clients.

    1. 1

      That's very nice to hear! Feel free to reach out if you have any questions on the app.

      And thank you :)

  18. 1

    Amazing product!

    Out of curiosity, how long did it take to get your first customer? That feeling must be great.

  19. 1

    Hey @Nebulic HUGE congratulations!!
    I'm curious, what are you doing about that relationship now that it's established? Are you going to message them and let them know how much they mean to you, that they are your first customer?

    Act like nothing happened to them or something in the middle?

    Thanks a lot!

  20. 1

    Congrats! Wow, but that's a really good looking and useful tool. Very cool idea and nice implementation.

  21. 1

    Woohoo!
    Congratulations! 🙌

  22. 1

    Congrats! I am excited to launch on product hunt and talk to users so that I can also get my first paying user for my video editing app. https://storycreatorapp.com/

    1. 1

      Thanks!

      Good luck, your product looks awesome! I'm sure Product Hunt will love it :)

  23. 1

    Congrats!

    Nice to see a fellow Belgian lurking here 😁

    1. 1

      Thank you!

      Hehe, yes! There aren't many of us, but I've seen quite some amazing quality products of other Belgians on Indie Hackers :)

  24. 1

    Awesome. Way to go 👍👏👏👏👏

  25. 1

    Good work Ignace! I'm still working towards this milestone. Congrats.

  26. 1

    Nice. Congrats. Currently I have a customer, who is in the testing period. If he stays, I'll have my first paying customer too 😉

  27. 1

    Congratulations 🎉!

  28. 1

    Add a link in your post! I wanted to check out your product!

    1. 1

      This thread is posted as a milestone on the IH product page, so you can actually click through and discover all the information there!

      But anyways, here's one click saved: https://www.socialtracker.io. Let me know what you think.

  29. 1

    Hello 👋

    Site looks great. Offer looks solid! I reckon this is a potential 🚀

    Well done!

  30. 2

    This comment was deleted 4 years ago.

    1. 1

      Thanks!

      An automated welcome/account activation email is sent to new users, but I've sent a personal thank you mail here as soon as I've noticed the purchase! I would love to know how they're planning to use the tool. Unfortunately I haven't received a response yet.

      1. 1

        This comment was deleted 4 years ago.

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