Thanks to user feedback, I have been able to refine the reports.
In a few words: it was a dense report with a lot of data to look at in a Google Data Studio, which was too intense. It is now a linear Notion document.
I did not realize that I was capturing value by asking my users to spend time in the report to benefit from the content.
I share the story of how one specific user changes the way I looked at my own product: https://www.indiehackers.com/post/how-i-found-a-supportive-indie-hacker-who-helped-me-get-back-on-track-an-indie-hacker-bromance-9b4694aac8
I improved Unbundling Reddit report format I give to my users. But I still missed the shot to provide the best value.
In this more detailed article, I explain the decision process and the mistakes I made with giving a fresh new look at the reports: https://www.indiehackers.com/post/unbundling-reddit-mistakes-and-lessons-from-a-first-product-iteration-3619d66fe7
It can look odd to celebrate the fact of having a first detractor. But honestly, I see this as a strong signal for multiple reasons:
I relate more emotionally on this initial post
So far, the service is in Pay What You Want -- and... I got $15.
Honestly, it feels like the best money I ever made.
Since it is really not scalable for now, I will stay on a Pay What You Want until I am ready. I accept requests for analysis and learn along the way.
I am using buymeacoffee, and honestly, this makes collecting money so easy! I definitely recommend using it when starting off.
I got obstinate by the "Don't build hoping for interest" mantra from Justin Jackson.
Relentlessly thinking about it got me to apply for Greg Isenberg's first CommunityCollege session.
I already knew his article about unbundling Reddit, and I was using it as part of my job.
This is where I realized that it was not that easy to apply this technique. I started helping other students in my cohort - and here it is -- on Indie Hacker.
As a builder and Product Manager, I love doing customer research. Using Reddit made me 10x more efficient. Greg Isenberg's #CommunityCollege alumni -> understanding users from Reddit conversations is my driver.