ViQuestion

Video Surveys that collect feedback &sell

No Employees
Multiple Founders
Founders Code
Advertising
E-Commerce
Movies & Video
SaaS
Social Media

We wanted to help e-commerce owners to sell more to their existing customers. Small businesses often forget how big value there is in an upsell and re-engaging existing audience. Video Surveys are a tool just for them!

December 14, 2020 2 demos booked, 12 beta early-birds. Week #3

Slowly validating the market fit, outbound on Linkedin, started a couple of conversations, demoing the product & gathering feedback.

Our weekly update, total numbers:
๐Ÿ“ˆ 210 unique users
๐Ÿš€ 12 users signed up for a demo
๐Ÿ’Ž 25% email click rate, thanks to the video survey.
๐Ÿ“ž 2 demos - one postponed due to COVID :(

So far, we've learned:

  • B2B can't be put on autopilot from day 1.
  • We've found a lot of interesting use cases and we need to be better at describing them.

Development status:
โœ… Finished engagement stats in the app
โœ… Admin panel; added missing dashboard components

November 30, 2020 Welcome emails: 86.3% open rate, 46% click rate

That's pretty exciting! We are validating the main USP of our product in our own emails.

By adding a video to the "welcome" email for new Beta subscribers we've managed to achieve 86.3% open rate.

But what's more exciting is the click rate (46%) and the engagement rate on our video survey itself.

The beta video survey presented in our demo welcome flow achieved ~30% answer rate.

Then 50% of users clicked the CTA on a "Thank you" page.

๐Ÿ‘Œ

Let's translate that into e-commerce use-case:

If the shop owner wants to collect feedback about new product, he would send an email to 1000 users.

  • 460 customers would click the video survey
  • 138 customers would leave a feedback [13,8% nice!]
  • 69 customers would click the CTA with high buying intent (f.e. an up-sell offer) [6,9%]

Can't wait to see it in action ๐Ÿ”ฅ

November 26, 2020 Have you ever seen a pitch made in Figma?

We've just finished our first demo with a potential customer!

And we are really excited, can't wait the brainstorming session tomorrow.

How did it go?

Very well! And the whole meeting was built around the presentation we created using Figma prototyping feature.

Take a look yourself:
https://www.figma.com/proto/wGE7ZwN2xpbAUa5gXc4HmB/viquestion-pitch-presentation?node-id=1%3A2&viewport=172%2C192%2C0.1506156027317047&scaling=contain

We would love to hear your feedback ๐Ÿ™

November 25, 2020 Before our domain expires... let's launch!

We've come up with the idea a year ago.

We've been building this product on a side, validating it with our contacts.

We already have the first demo booked with a potential client!

But!

Today we are finally ready to show it to the world.

What is ViQuestion?

Mobile app to record & create video surveys.

More engaging content for e-commerce to engage their customers.

Welcome emails, onboarding, abandoned cart's emails. There are plenty of use cases.

If you want to learn more, support us and join the waitlist (and get your beta invitation very soon),

Take a look here: https://www.viquestion.com/

Feedback is much appreciated!

PS. The product video is not ready yet, but I've heard that you can get SOMETHING when you join the waitlist ;-)

November 1, 2019 We want to help eCommerce owners!

Yes, we are finally ready to spread the word about ViQuestion.

But first things first...

This milestone here is going to be about the idea.

The idea for ViQuestion was super simple;

How can we make e-commerce transactional emails more fun?

We've immediately thought about videos which became a standard in marketing.

How about videos that engage the audience and make customers come back to the shop?

That sounded fun!

We've validated the idea with our friends (or ex-clients) who are owners of small e-commerce and...

... they loved it!

So we've started working on this as a side project, putting some hours during the month into it.

Now, after almost a year (sic!) we are almost ready with the beta and very excited to share it to the world.

About

We wanted to help e-commerce owners to sell more to their existing customers. Small businesses often forget how big value there is in an upsell and re-engaging existing audience. Video Surveys are a tool just for them!