wpXPRESS
WordPress Support & Maintenance
We recorded a live video tutorial and wrote an article about how to clean up your malware-infected or hacked WordPress website. If your WP website is compromised and you're not sure what to do, this post/video is for you!
https://wordx.press/how-to-clean-a-hacked-or-malware-infected-wordpress-website/
We compared the best popup plugins for Divi Theme on WordPress. It's a great theme, and there's some great popup plugins. But which one is the best? Which fits your website's needs?
https://wordx.press/what-is-the-best-pop-up-plugin-for-the-divi-wordpress-theme/
Realizing the changing nature of the market, I decided we should focus on managing and maintaining existing WordPress websites, rather than insisting on building an original site each time. This pivot solved our largest sales and workload bottleneck: the process of building and designing each new client's website. As part of it, we rebranded to WordXpress which is much more eXPRESSive of our focus on WordPress websites. Though Fiddler Online remains the parent company and legal name.
In trying to serve our WordPress website clients better, I created Starfish Reviews WP plugin as a side project and launched it so other website freelancers, maintainers, and online marketers can offer the same review management features to their clients.
After 5 great years it was clear Kurt needed to pursue his passion of helping lay religious leaders. He'd built up a non-profit on the site that was demanding more and more of his time and attention. So we worked out an amiable buy-out. He got to focus on his passion, and I continued on mine. But we're still great friends. His non-profit is one of our clients!
We went back to our roots and refocused on only clients who were interested in having us both design, then manage their website. We stopped offering a lower-price management option, if they paid a lump sum upfront to cover most of the design expenses. Instead we raised our monthly price and completely dropped any up-front costs. We also upsold some of our earliest clients with a design refresh at a new higher monthly price.
We decided FiddlerStudios wasn't helping, as it sounded like a music-sound studio. So after some thought and research, settled on Fiddler.Online. Not only did it mimic "Fiddler on the Roof" where my name comes from and the Fiddler brand was derived from, but it also spoke to the online/website nature of our business.
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