SaaS businesses are notoriously tough to grow. While success stories might make it look like an overnight phenomenon, the reality is that most SaaS ventures take years to gain traction and cover the costs of a dedicated team. My partner and I started our journey by creating a digital marketing SaaS tool for small businesses. After three years, we learned the hard way just how challenging it can be.
In 2021, we launched our first MVP, a basic digital marketing tool allowing users to customize and publish ad templates on Google and Meta. The tagline was catchy, but meeting user expectations was a different story. Despite some initial traction and funding, growth remained elusive. With my corporate background at Unilever and L’Oréal, and my co-founder’s experience at Google, we were confident but soon realized that paid advertising alone wouldn't cut it. We spent heavily on ads and salaries, but our product wasn’t gaining the momentum we hoped for.
A year in, we decided to pivot. We gathered invaluable feedback from churned users and analyzed behavior through tracking tools. We devoted significant time to understanding what was going wrong. Despite having a capable team and following best practices—email marketing, building landing pages, paid advertising, content creation—it wasn’t enough. Sometimes, it’s about timing, but we learned that resilience is crucial. You need to survive until the right time arrives.
The key lesson was that until your value proposition is fully realized, you need an alternative income stream. Some startups secure funding, others maintain day jobs, and some, like us, start side businesses. We leveraged our expertise in digital marketing to launch a service business—a digital marketing agency. This side hustle quickly generated additional income, allowing us to sustain our SaaS venture.
Today, our SEO and digital marketing services business brings in over $30K MRR. This revenue covers salaries and supports our team in refining our SaaS tool for a brighter future. If you need help with digital marketing, reach out. We’ve built a strong team capable of transforming your business, and from a founder’s perspective, we’ve learned valuable lessons on startup growth.
Building a successful SaaS business is a marathon, not a sprint. Through perseverance and adaptability, we've managed to generate an incremental $30K MRR by diversifying our income streams and leveraging our strengths. Our journey has been filled with lessons on resilience, the importance of a strong team, and the value of continuous learning.
If you’re navigating the challenges of a SaaS startup and looking for insights, I’m happy to share my learnings and experiences. You can learn more about our AI digital marketing SaaS tool, Adsby, which helps small businesses streamline their advertising efforts.
For those who need support with SEO and paid marketing, our service business, Tierone, is here to help. We’ve applied our expertise to drive growth for our clients, and we're ready to do the same for you. Learn more about our services and how we can assist your business.
Let's connect and grow together!
Thats great lets connect
Thank you for sharing your story! Very inspring
I'm impressed you have 2 Product Hunt products of the day!
Yes, today also we are making another, you can check it.
https://www.producthunt.com/posts/ama-4a1a58eb-abd3-48e9-a363-46bd3f36eb5c
Wow, would love tips on launching on PH! I never seem to get featured, let alone a podium place.
The products to business are always hard to success, congratulation!
Thank you!
That’s amazing, my website addgraph currently only makes about $2,000 a month.
Any other tips for other founders juggling multiple business models?
I think time management is key. Stay organized with tools like Notion, Trello or Asana and set clear priorities. We are using Notion for both businesses and daily we goes over it with whole team to stay tuned.
How did you manage your team's morale and motivation during the challenging times?
We kept the team’s morale high by celebrating small wins, maintaining open communication, and supporting each other through regular check-ins. We also made sure everyone knew their contributions were valued and kept the vision clear and motivating.
Great insights on resilience and adaptability.
Great Story .Keep it up
Thank you!
How can we find SaaS ideas?
This is a great story. How do you get clients for your agency? And are most of them on long term retainers - given you describe it as MRR?
Most of the clients are coming from referral. Our happy clients make our advertising to others.
'Keep technical expertise within the founding team.'
this was the best takeaway for me
It’s inspiring to see how you pivoted and leveraged a side business to support your SaaS venture.
Achieving $30K Monthly Recurring Revenue (MRR) for a SaaS startup alongside a side business involves strategic planning and execution. Key factors include leveraging existing resources and customer bases from the side business to bootstrap growth. Effective marketing strategies, such as cross-promotion and referral programs, help attract and retain customers. Optimizing pricing models and offering scalable solutions also play crucial roles. Additionally, maintaining a focus on customer satisfaction and continuous product improvement fosters loyalty and enhances revenue streams. This dual approach demonstrates the potential for synergies between different ventures in achieving sustainable growth.
Hey Berkay
I love your insight, what's the best way to contact you?
You can reach me via linkedIn or just mail me [email protected]
Can you share more about the specific strategies you used to gather and implement user feedback during your pivot?
I had mailed to all users, one by one, most of them did not reply. We also conducted interviews with churned users to understand their pain points, but not in a proper format, short calls. Keep an eye on the tracking tools, we are using Mixpanel. They have a very nice startup benefit. Google search console and analytics are also very very useful to understand which works or not.
Sweet. Even if most of your emails went unanswered, would you still recommend that method? I'm thinking about doing this for toolbun. But I'm not too certain about it.
Yes, you should, if there will be one reply, this is the only way to get reach that specific person who tried your product and leave you mail.
Thanks for your response, man. I'll give it a go.
This journey is so inspiring! What was the biggest challenge you faced while pivoting from a pure SaaS model to incorporating a service business?
We did not pivot from SaaS to service business. We started service business to support financially our SaaS business :)