BA99

Founding Operator | Customer Success & Ops for Early-Stage SaaS (UK-based)

UK-based founding operator with experience leading technical customer support teams, working as an application specialist, and managing delivery in SaaS environments.
I help early-stage products scale onboarding, customer success, and support operations so founders can focus on product and growth.
Open to collaborations with founders who already have a built product and early traction or even just starting work on the product, ideally combining hands-on execution with meaningful equity.