Steve Buckner
Founder & Intune Specialist
I've been in IT since 1986 - nearly 40 years navigating the full spectrum of technology transitions inside real organizations. From network administration and infrastructure architecture to cloud migrations, systems virtualization, disaster recovery, and enterprise security. I've watched every major platform shift from the inside and helped organizations succeed through each one.
Why isn't Intune actually configured, even though you already own it?
Short answer: Intune doesn't get configured because it's nobody's specific job. It ships bundled into licensing most small businesses already pay for, so there's no purchase decision, no project kickoff, and no obvious owner — it just quietly sits there enabled, doing almost nothing, until something forces the issue.
How the gap actually forms
Nobody sets out to leave Intune unconfigured. It happens in stages, and by the time anyone notices, it looks less like a mistake and more like just how things are: