CM India
CM India is a technology company that provides a unified platform for customer engagement. It brings together messaging, marketing, customer service, and events — all managed through a single customer profile.
Key offerings include:
HALO AI Agents — AI-powered automation for customer interactions
Business Messaging API — one API connecting all channels (SMS, WhatsApp, RCS, Instagram, Voice)
Marketing Cloud — campaign management and personalization
Service Cloud — shared agent inbox for customer support
Customer Data Platform — unified customer profiles across all touchpoints