I developed a small, reasonable uncomplicated SaaS product (shopify app). Launched just over a month ago and have 31 customers subscribed, most of which are just coming out of the free trial period and all have just been from organically finding us in the app store.
Working on it will become a conflict of interest at my new role so I'll have to sell it in the next 6 months or so.
Are there any good platforms for selling SaaS software like this? Hcas anyone done anything similar? I'm thinking I should hold into it for a few months so I have some more consistent numbers.
I have been looking to buy smallish SaaS for a while now and have been following the space, while I have not bought one yet I have seen quite a few "companies" but ultimately decided not to buy, so this is just my view of the market at the moment
You will have really really hard time selling your SaaS trough any reputable broker in space until you reach at least 1k MRR with at least 100 customers and 2+ years of consistent earnings
The main problem you are facing here is that there is not much money for broker to make, they cant risk their reputation by letting anyone sell anything so the most common approach in sub 2k MRR is to check your tax returns and hope no one will lie to tax authorities, since you have been in business for less then a year this is going to be your main obstacle if you plan to sell trough broker
The main concern buyers like me have is, is this business going to exist in 2/3/4 years, another problem is that most of these smallish SaaS apps took of somehow and there is no real marketing behind it, while this is a dream come true for many, this is terrible for anyone buying a business as it can disappear over night and you have no control over it. This is the exact situation you are in right now, shopify gave you some initial exposure by promoting new app, it is after all in their best interest to have a healthy number of developers familiar with platform, but you dont really know whether customer will keep coming once shopify stops promoting it, being directly on front page new apps section or indirectly via rankings
You have mentioned that you have 30 trial customers, I am not sure how many of them will convert to paying customers but assuming standard rate of 30% you will end up with only 10 customers, shopify users are notoriously bad customers, looking for cheapest option and expecting ton of customer support in return, perspective buyer is also facing toxic platform with ton of businesses with no marketing expertise competing for fixed number of customers in eternal race to the bottom, and every app is copied the moment it shows any signs of success.
Assuming some general numbers you are looking at few hundred a month in revenue at most.
At that stage you have two options
Option 1 has advantage of getting all cash upfront, option two has advantage in ability to ask and get a considerably higher multiple and take advantage of any growth app may experience.
I am splitj at yandex dot com if you would like to keep app details private or if you are ok sharing I will reply here so everyone can benefit form it.
Thanks Splitj, I'm happy to share details here so everyone can benefit if there's anything you'd like to know. The app is listed here - apps.shopify.com/store-pickup-2
Your response is fantastic, thank you. Ideally I would love to pursue option 2, stay onboard as the developer and let someone else manage growth, but the company has made it quite clear it will be a conflict of interest and probably for the best.
I had thought I would suffer from being such a young product and your point reaffirms that. I recently sold another project for a relatively large amount without using a broker, but don't know if I'll be able to replicate that.
The only thing I would argue would be about growth. There has been no promotion by Shopify, only exposure from being listed like any other app. And traffic to the listing has been fairly consistent, as well as installs. Certainly, nothing has "taken off" (unfortunately) but I've spent literally 0 hours on the app the last 2 weeks aside from maybe 2 priority emails.
I would almost consider this app to be an MVP, since the design, features and optimisation are the minimum I was comfortable with to test the popularity of this app while still being a completed product.
I spent some time in the first couple of weeks fixing bugs and adding features based on customer feedback, but I know there is a lot more that can be done by the right developer to speed up growth so for me I see that as an opportunity to build upon the groundwork.
Conversion to paying customers is a valid point. Right now I'm at:
31 current installs
74 total installs
43 total uninstalls (quite a few from early beta days & people not on paid plans)
9 paying customers
Though because it is quite young, a majority of customers are still in a trial. About to jump on a plane but will look at the data in a bit more details.
One thing I have noticed is that a lot of our customers are relatively new stores since the app adds a feature set (store pickup) that is important to new stores. I think for some people this could be a plus, to establish themselves with stores early on, but obviously, there is a high churn rate of stores that don't make it.
Thanks again for all your insight.
What a coincidence! I started paying attention to shopify apps about 3 years ago, when tyler tringas started writing about storemapepr, I went trough every single app in the store looking for "the one", after a lot of research I discovered "local delivery" app and thought this is it, I am building it, I have my app idea.
Back then I was still in "I dont have time phase" so ended up doing nothing, but I kept an eye one the platform.
I came back after a while, just in time when "pickup + delivery" app lunched, and I though to myself, not only did they improve upon idea but they also published polished app, got featured on the front page "new apps section", collected great reviews, and so I thought opportunity has passed by
Now why does all of this matter? For those who are not familiar with platform shopify apps went trough few phases
You build app, set price to 19/month, and you are in business, there is simply no enough apps
Race to the bottom, few companies emerge in the ecosystem, each has multiple apps, they cross promote one app from another. Price goes to 0/month for basic to 19/month for advance features (per app)
Race to the bottom continued. With few companies in space doing exact same thing there is only one thing that is certain, prices have to keep going down, new pricing model is 0/month for basic features to 19/month for advance features and you get all apps for one 19/month subscription
Ok, we need to learn how to market these apps, we cant keep lowering the prices, well maybe we could just publish these same apps on other platforms (wordpress, wix, squarespace) -> this I would say is current phase
Since non of these companies have marketing expertise beyond publishing app in the app store I dont think they will ever reach this phase, but this would be becoming sumo of ecommerce, the only problem is that a lot of the apps in their ecosystem are the ones sumo has, but with a bit of focus on ecommerce and savvy marketing opportunity is still there.
Back to your app. I did quick search for shopify apps, and it seems like only one of these companies has built its own "pickup/delivery" app, which is a bit unexpected considering the fact that "pickup + delivery" app is featured in tools section, and has unusually high starting price for shopify apps.
I dont think "pickup + delivery" will manage to avoid 4 phases above, but if you play it right you could make a decent profit.
I would make a guess that some (not insignificant) number of your signups comes from people who would like to use "pickup + delivery" but dont really need all the features so opted for your app at half the price.
This is something you need to find out before you sell, try to talk to people who signed up, ask them why they picked your app, talk to those who became paying customers and try to figure out why your app? Try experimenting with higher price, say 14, next best price is 20 so I dont think you will experience any drop in conversion rates even if they went for it just for the price, you cant compete with free option anyway.
Try to see how many pickups paying customer are getting vs non paying, try to offer 30% of that number for free (if it is significant enough), if you average paying customer gets only 5 pickups a month you dont want to advertise that, shopify users dont understand percentages, the idea is get them to use the app, as they grow there is a decent chance they might convert to customer, though be aware this may increase you support load.
Lets say you keep getting 30 leads a month and convert 10 of them and you increase price to 14, you also wait for the last minute to sell, you keep riding this wave for at least 5 months and then sell last minute.
Now lets do the numbers 10 * 14 * 5 * 12 = 8400 ARR -> at 3x multiple you are looking at 25k selling price, and since there are a lot of buyers in this range and you are in growth phase you might get it, worst case scenario you are looking at 2x so 17k, not that bad for just 5 months of waiting and doing nothing.
As I mentioned in my first post brokers are unlikely to take such a small up with no earning track record, you will also have to pay them their fees, it might be worth contacting them but I would opt for direct sale. Go too meetup.com and try to find groups where a lot of developers hang out, try to get a word out, someone will most certainly be interested in buying, start negotiating with them, but negotiate exclusively on ARR multiple of last months revenue, if they complain play "App is still in the growth phase" card.
If you decide to sell right now, at 100 MRR, I dont think you will get much, I wold make a guess that you could make more money by selling it as a "it would cost you this much to build" then at a multiple.
If you decide to sell it right away I would say go for marketers and sell them on it would cost you this much to build and you get revenue "for free", if you are willing to wait 5 months (which is what I would do), sell it to developer as they can build integrations for other platforms at "no cost" and thus perceived value is likely to be higher.
I dont think anyone will accept partnering at this early stage, marketer might but at such a low subscription price and such a niche app they cant bring almost any value to the table, as for a developer it is not worth taking risk, they would still have to get paperwork done so you dont sue them latter, they might as well just build it them self at half the time zero price and zero legal risk.
So I would say go for a cash upfront but wait few months for revenue to grow at least a bit.
Hi Splitj, we just released an update of Transferslot.com and I believe you would be interested in it since you mentionned looking to buy services.
You can contact me at cyril@ on transferslot.com if you have any questions :)
Tyler's stuff is awesome. I actually started looking at this idea probably 2 years ago, but didn't really have the know how at the time. Tylers story was probably the thing that really pushed me over the edge to get started.
I seriously think Shopify is an awesome platform to be on if you want to start a SaaS app.
I just wrote a post on my flight about my experience building it and the platform in general which might be of interest - https://medium.com/@joshbitossi/how-i-built-a-shopify-app-mvp-and-got-my-first-customers-750f075cf983
To your point, there are definitely a few apps that have begun to really build out a solid brand beyond Shopify (check out FOMO), which I would largely attribute to the volume Shopify has given them to get started. WIll be interesting to see how this evolves.
Pricing is definitely something I would like to experiment with, but you're right, my current strategy is to offer a bare amount of features for an entry level price without being too low and racing to the bottom. I think we just undercut the competition by enough.
Thank you so much for your advice! Given me a lot to think about.
How did you find stores to work with? Were you a paid freelancer?
Mix of reaching out to stores and having stores submit to be interviewed.
How much are you looking to get for this? Probably some interested buyers on the forum.
I'm don't have a solid figure and don't really want to provide one right now since my last project sold for 10x what I initially valued it.
But I'll probably look to sell it in ~3 months and I'd hope to be at ~75 monthly recurring customers by then. For me that puts it in the ballpack of 10 - 15k.
Could you keep me in the loop once you are ready to sell? I might be interested.
Yeah for sure! Best bet is to send an email to me at josh(at)unitedbyapps.com
Hey jimmyjazz,
Two places that I can think of are flippa.com and opportunityoverload.com. Flippa is a big marketplace where you might get some decent attention and Opportunity Overload is a newsletter.
+1 for Flippa. Sold a website and mobile app codebase here.
Thanks! I hadn't heard of opportunity overload.
Hey jimmyjazz, take a look at http://transferslot.com 👍
Just viewed your mention of Transferslot.
We recently took ownership of it, redo all the design and pushed some interesting features. The newsletter is now active and we are working on a Trusted Buyer Program system.
All in all, we plan to make Transferslot a nice way to buy and sell services :)
hi, Can you give me some details of the app and approx selling price you are looking for. I am making and selling mods and apps and maybe interested in this.
Probably best to send me an email at josh@unitedbyapps.com. I don't want to turn this into a salesy post.
See above for price, but probably between in the range of 10 - 25k depending on growth in the next few months.
I've sold a SaaS product on https://www.sideprojectors.com before, though not for very much (2k). Maybe give it a shot though.
Another good one is empireflippers.com, a vetted marketplace for buying/selling websites/services.
great insight
Contact this dude: https://twitter.com/TrevMcKendrick
Lots of well respected folk have said great things about him.
I have actually heard of trev. thanks
This comment was deleted 6 years ago