Hey IH,
I'm Sachin, founder of Scribe (https://www.tryscribe.com). We built Scribe to help manage your sales inboxes, scheduling sales calls for you and updating your CRM based on your email and calendar events. We did this through a human in the loop approach. In the process of managing external conversations we built an internal SAAS product which helped us stay on top of all the email and CRM updates. We are opening it up now for others to use as a standalone platform for any of their human in the loop workflows - (www.tryscribe.com/signup). It’s an extensively customizable workflow builder which allows you to receive events from your email, calendar, salesforce and Stripe accounts either as Slack DMs or notifications in slack channels of your choice. You can configure any number of API actions on top of these events and based on the event contents decide what actions to take with couple of clicks right from slack. We also have a HTTP/webhook option to support custom events or events from other integrations as we explore expanding the workflow builder for more usecases.
Some of the interesting feedback we have received from our customers are
This has been a massive problem we faced internally while managing external email and CRM accounts collaboratively. The workflow builder allowed us to stay on top of events and respond in real time, while also providing greater visibility across team on who has taken what actions as well as who is responsible for what events.
At the moment we have allowed the slack message builder and action builder to be completely customizable allowing for usecases that we might not have thought of. One cool by-product of this is that you can now attach custom gifs to each of these event notifications based on the text you provide or text from incoming event data.
We are also looking to IH to get feedback on the product as well as explore new usecases on how we can extend the service to cover more generic human in the loop workflows. We are completely openApi compliant and can add a new integration in a matter of days. Some interesting usecases we use the tool internally for is
We can also provide option to schedule time based notifications as well as ability to define slack commands to pull data/trigger workflows if there is a good usecase.