Why live chat for business will be key for e-commerce in 2019 ?
Live chat for business is right on the cusp of skyrocketing — it’s seen early adopters succeed and changes in social behavior are hurtling it towards have-or-die status.
But there is still time to get on board before a huge wave of consumers demand live chat for business from everyone. And getting on board now will benefit you many times over in the long run. But don’t take our word for it—look at the data and you’ll understand that 2019 is the time for adopting live chat before it’s too late.
Read more: http://bit.ly/2NtndY1
Hi RaghaViswa!
I recently came acroos this blog post https://www.paldesk.com/5-ways-how-improve-your-e-commerce-site/ while I was trying to figure out why live chat impacts so much on small businesses and especially for e-commerce sites. This blog posts explains it all and especially third paragraph which says that the key point of efficient customer service lays down in a live chat.
Check it out, you could find something new about e-commerce sites!