Ali Haqiqi

👋 Hey! I'm a builder who's been in the trenches with customer feedback chaos.

After watching teams (including my own) lose valuable insights in scattered Slack messages and support tickets, I decided to fix it.

🎯 My mission: Help SaaS founders make better product decisions by turning messy feedback into clear, actionable insights.

Currently shipping Rereflect - AI-powered feedback analysis. Always learning, always shipping.

Love connecting with other founders building tools that solve real problems. DM me anytime!

Products

Rereflect

AI-powered customer feedback analysis for SaaS teams

2026 – Present SaaS subscription (Free, $29/mo, $99/mo tiers)

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Got approved on the Intercom App Store

Just got Rereflect listed on the Intercom App Store after submitting earlier this week.

For context: Rereflect is an AI tool that analyzes customer feedback — it pulls conversations from Intercom (and Slack, CSV, email) and automatically categorizes them into pain points, feature requests, and churn risk alerts.

The Intercom integration was our second integration after Slack. The review process was surprisingly smooth — submitted and approved within the same week.

We're also working on getting into the Slack App Directory, but that requires 5 active workspace installs first, so it's a bit o