Verified Problems

I, and a designer that I had been working with, carried out ~40 interviews with online learners, and following countless hours of online research, I summarised the 3 top problems in online learning that I wanted to try and solve:

1. Accountability: The self-paced nature of most online courses means that learners often lose their momentum, with nothing and no one to hold them accountable.
2. Interaction: Learners learn best when they apply their learnings, whether in practice, or by explaining it to other people. Interacting with others and discussing what they learn is one way to maximise their learning. However, learner interactions in an online environment is often infeasible and/or ineffective due to differences in backgrounds, commitment levels, interests and goals.
3. Learning Path: Everyone, especially beginners, need guidance on what to learn and how to do it in order to reach a specific goal. However, goals are individual, and the learners' prior knowledge, or lack thereof, affects what they must learn in order to reach that goal. In addition, leaners have different preferences for the types of learning material they'd like to consume. Some prefer textual information, while others prefer video-based lessons, or even audio.