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How Gravity Helped a Customer Defend Against 300 Fake Accounts & Stolen Cards

Recently, one of my customers' products – CodeTutor (https://codetutor.ai) – began to take off and attract attention.

Attention isn't always good – one bad actor spammed her product with over 300 fake accounts and 30 fraudulent charges with stolen credit cards, prompting concerned emails from Stripe.

"Honestly, I was freaking out! it was so stressful seeing the notifications and worrying Stripe was going to freeze my account."

A similar situation happened to me years ago at my previous startup and almost cost us $18,000! So ensuring Gravity is secure has always been a top priority for me.

Fortunately, email verification was top of the list on the new feature voting roadmap I implemented for Gravity, and I shipped the feature just as Randall was having this issue.

She pulled the changes from the Gravity repo and, within minutes, ended the fake accounts and fraudulent charges.

https://blog.usegravity.app/saving-a-customer-from-300-fake-accounts-stolen-credit-cards/

, Founder of Icon for Gravity
Gravity
on May 17, 2023