Scaling problems

We've been conducting 10-15 minute long meet and greet sessions via Zoom for all of our new families. This did not scale as we ramped our ads up. We are booked solid every 15 minutes until November 5th. Ooops!

Doing things that don't scale is a great method until you are overwhelmed by an influx. We did not pay close enough attention and let the bookings get away from us in a few short days. Now we have to tweak how we onboard new customers.

I think we will move to an intake form where the parent fills out info for them and their child. We will then let them schedule the trial classes directly from our available hourly classes. That should allow us to focus on maintaining the class quality and continue to hire more amazing teachers to add more class times.

Does anyone else have any ideas?