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2 Comments

Got a feedback from happy customer

Sharing the joy of receiving positive feedback! That's so amazing when someone you don't know and didn't ask to just send you an email and tell you that they love your product and want to use it for writing meeting notes collaboratively in their team.

To let users know that their feedback and requests are #1 priority I've added this block in the email:

"We always here to speak, so if you have any questions, concerns or just want to say ‘Hello’ just hit the reply button or click here."

In FAQ:
Where can I send a feedback?
Got something to share with us? Would love to hear you! Contact us via feedback form or email.

What's the lesson? Do not forget to share your feedback about tools you're using ❤️

, Co-Founder, CEO of Icon for Tactiq
Tactiq
on November 7, 2019
  1. 1

    Awesome news!

    Not to be annoying, just genuinely want to help...it sounds better to say "We're always here" or "We are always here".

    Toodles,
    Chris

    1. 1

      My bad, thanks so much for point out! 🙏