Transitioned operations to an office

TinyPilot is an eCommerce business, so there's a large physical component of parts that need to come in, get assembled, then ship out to customers. For the first ten months of TinyPilot, I did all of this out of my house. In May, I moved into our first real office and worked with a local employee to staff it.

The best decision I made in this process was to do all training through writing. This was partly due to COVID safety, but it's likely what I would have chosen anyway because I love documentation and defined processes. Forcing ourselves to write down our processes revealed ways we can approach our workflows more systematically, and it made it easy to scale training. We're training a second local employee now, and it's much easier because all of our documentation is already written.