$1K/mrr

5 months after our first paying customer, we got to $1K / MRR milestone (actually a bit more :-)). Our price point is rather low ($5 subscription fee for freelancers and $15 for SMBs) so it really took a while to gather all of them.

What we do? A receipts & expenses management tool - we collect all your receipts and invoices automatically from your mailbox (es) (you can also upload paper receipts via phone using our amazing WhatsApp chatbot :-))

Some things we learned in the last 5 months:

1. Support is critical - we use Intercom for users' communication, but the real secret is around answering fast and give customers the help they need. We also use support as sales tool - many times giving coupons to customers or prospects we chat with, I believe ~30% of our paying customers had a chat with our support team (That's me :-)) before putting their CC on

2. Collect feedback regarding features - currently, this is also done via intercom and our Facebook page. We're looking to integrate a user feedback solution such as @upvoty by @mikeslaats

3. Test the homepage all the time: Our team is mostly tech, so changes on the homepage is not that easy for us. And yet, we are changing the text on the homepage every few weeks to see results (still not enough traffic for significant AB testing), Conversion rates changed a lot - the last change resulted in an almost 100% lift in CR (from visit --> entering our registration funnel)

Our website: https://www.wellybox.com