4
2 Comments

#005 - I Interviewed a Customer & Recorded It

I'm trying to find a problem to solve within the hiring space.

So I'm interviewing friends who work in HR and Talent.

Here's the live audio recording: https://youtu.be/LtN7hpBiULo

Here's the outline:

0m 0s - My horrible intro
2m 20s - Similar companies
5m 12s - Diversity hiring problem
6m 28s - Challenge in not looking for entry-level roles
9m 45s - The Rooney Rule
12m 8s - Does a product like this exist?
15m 52s - Sourcing jams
20m 02s - Target start ups
22m 40s - Two options. Which do you pick?

This interview wasn't perfect.

Listening back, I should have started by just asking her to "What's your day-to-day like?"

From there I could ask pain funnel questions.

Here are examples from the Sandler Sales method:

Sandler Pain Funnel

But... That's how it goes when you're a bit nervous.

I saved those questions to my desktop and I'll ask them next call.

on September 22, 2020
  1. 2

    The sandler sales model you show there seems to sell a product. IF you're looking to solve a problem and don't have a product, the mom test is better. This video from YC gives you all you need to know to execute: How To Talk To Users

    1. 1

      This is a great point @AndrewKamphey

      Rob Fitzpatrick's "The Mom Test" is a much better process to follow.

      Here's the book summary