10 Best Survey Tools compared
Hey Indie,
I have collected the survey competitors list to choose a survey tool that works. I had a test all of them and sort them by price, restrictions, main features, and target goals.
Do you use surveys to gather feedback on your MVP or to know your customer satisfaction? Share in comments the survey tool you use and why.
Here it is:
1. TypeForm - typeform.com
Pricing & plans: Free / 35$ / 50$/ 70$ per month
Responses: 100/1000/5000/10000
Mobile-Friendly surveys: ✅
Creator UI/Ux: 10/10
Features: 10/10
Formality: formal, neutral, friendly 🧐🙂🤗
Target goals: customer experience, product feedback, marketing research, sales experience, employee satisfaction, NPS, lead-forms, quizzes.
2. SurveyMonkey - surveymonkey.com
Pricing & plans: Free / 99$ per month/ 384$ per year / 1188$ per year
Responses: 40/1000/5000/7500
Mobile-Friendly surveys: ✅
Creator UI/Ux: 8/10
Features: 10/10
Formality: formal, neutral 🧐🙂
Target goals: customer experience, product feedback, marketing experience, sales growth, employee satisfaction, NPS, quizzes.
3. MetaSurvey - getmetasurvey.com
Pricing & plans: Free / 8$ / 28$ per month
Responses: 100/1500/10000
Mobile-Friendly surveys: ✅
Creator UI/Ux: 10/10
Features: 5/10
Formality: informal, joyful, friendly 😊😍🤗
Target goals: customer experience, customer satisfaction, market research, product experience, employee engagement, sales growth, NPS, social research.
4. SurveyLab - surveylab.com
14-day Trial
Pricing & plans: 29$ / 49$ / 149$ per month
Responses: 1000/2500/Unlimited
Mobile-Friendly surveys: ⚠️
Creator UI/Ux: 5/10
Features: 7/10
Formality: formal, neutral 🧐🙂
Target goals: customer experience, human resource, market research, UX/ Digital.
5. Survicate - survicate.com
Pricing & plans: Free /129$ / 229$ / 599$ per month
Responses: 100/1000/10000/50000
Mobile-Friendly surveys: ✅
Creator UI/Ux: 6/10
Features: 10/10
Formality: formal, neutral 🧐🙂
Target goals: marketing insights, product feedback, customer satisfaction(CSAT), customer experience(CES), NPS.
Here is the overview. More competitors and details are in my blog post – https://getmetasurvey.com/blog/best-online-survey-creators-and-tools/
Great breakdown! 🔥 Super handy for founders and product folks trying to pick the right tool for their stage and goals.
I’d also recommend checking out Zonka Feedback—it’s a strong contender especially if you’re focused on customer satisfaction (CSAT), NPS, and CES. It has a clean UI, customizable templates, omnichannel distribution (email, SMS, web widgets), and detailed analytics even on lower-tier plans. Plus, their mobile experience is solid and supports multilingual surveys out of the box.
Curious to know—what criteria mattered most to you when testing these? UI/UX, pricing, or specific features?
Thanks for sharing this list 🙌