It always has been, but it's still undervalued and under-invested. If you don't know user-centered design, study it. Hire people who know it. Obsess it. Live and breathe it. Get your whole company on board.
–Evan Williams, Twitter co-founder
–Sam Altman, Y Combinator president
This couldn't be any more accurate. At first, they all want the same thing: more website traffic. Well, more traffic doesn't necessarily mean more sales and revenue. Focusing on quality traffic over quantity always produces better results. Less is often more.
–Steve Jobs, Founder of Apple Inc
–Sahil Lavingia, Gumroad founder
–Alexa von Tobel, LearnVest founder
–Elon Musk, SpaceX and Tesla Motors CEO
–Eric Ries, author of The Lean Startup
–Mark Cuban, serial entrepreneur and investor
Facebook was struggling with monetization when the majority of its user base became mobile, but its team moved fast and now the company is beating Wall Street's expectations
–Mark Zukerberg, CEO at Meta
Being customer-focused allows you to be more pioneering.
–Jeff Bezos, Executive Chairman of Amazon