15 reasons why you must add a chatbot to your eCommerce site

Are chatbots also so impactful in eCommerce? Is it really worth adding a bot to your online shop?

And, if so, why we don’t see a more massive use of these digital salesmen in eCommerce websites?. This post clarifies all these aspects: 15 reasons why you must add a chatbot to your eCommerce site.

We cover the benefits of chatbots in customer support, to increase sales and a couple of more "surprising" additional benefits you need to keep in mind.

And we end up by proposing the use of automatically generated chatbots from your own eCommerce data together with pretrained conversations as a way to get a great custom chatbot at a low price.