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13 Comments

Strong Startups Still Can’t Explain What They Do

At one point in my career, I was invited to run a workshop for finalists of a large international accelerator. Dozens of startups, selected from hundreds of applicants, were preparing for their demo day in front of investors. My role was clear: help them shape their presentations for the big stage.

I expected to fine-tune things. Polish structure. Adjust flow. Maybe clean up some visual noise. These were companies with traction, real users, experienced founders. They had already passed a serious filter and proven their ideas had potential.

The reality was different.

Once I started reviewing their decks, it became obvious that the issue wasn’t design. It wasn’t even taste. The problem was deeper. It was structural thinking. Slides were overloaded. The narrative kept falling apart. Important ideas were buried under details. Teams tried to say everything at once, afraid to remove anything, as if adding more would somehow make the story stronger.

One common example was the metrics slide. Five charts. Multiple lines on each. Tiny labels. Numbers you couldn’t read from a distance. Technically, all the data was there. But if a chart needs three minutes of explanation, it doesn’t work. An investor isn’t going to decode your analytics. They either get the signal in seconds, or they don’t.

Another pattern was the fear of cutting. After feedback, someone would say, “But this is important. We can’t remove it.” That’s usually the key moment. If removing one slide breaks your entire pitch, your structure was never solid to begin with. Strong logic survives reduction. Weak logic depends on volume.

These were strong products. But weak communication.

A lot of founders treat the presentation as a decorative final layer. Something you “design” before stepping on stage. But demo day isn’t a design competition. Investors are not judging typography. They’re trying to answer much simpler questions: Do you really understand the problem? Do you clearly understand your solution? Do you know why you, specifically, can execute it?
If the answer to any of those questions is scattered across fifteen slides, then the answer doesn’t really exist.

The most interesting part happened during the workshop itself. I went through what I consider fundamentals: narrative structure, order of ideas, prioritization, visual clarity. For me, these principles have been standard for years. But judging by the reaction in the room, they weren’t standard for everyone. People were genuinely engaged. They asked thoughtful questions. Some later asked for help reworking their decks entirely.

That stuck with me.

When you spend years working on products, structure, and communication, certain things start to feel obvious. You assume that any strong founder can clearly articulate their value. You assume narrative logic is a basic skill.

It’s not.

Even experienced teams can build solid products for years and still struggle to present a clear, persuasive story. Not because they lack intelligence. But because no one taught them to see a presentation as a tool for thinking.

An overloaded slide usually reflects an overloaded mind. A chaotic structure isn’t a visual problem. It’s a cognitive one.

That was the real takeaway for me. A presentation isn’t about slides. It’s the moment you demonstrate how much control you have over your own idea. If you can’t explain it simply and sequentially, that sends a signal. And investors are very good at reading those signals.

That experience made me reflect on something else as well: how easily experts start assuming their skills are universal. But that’s a separate conversation.

posted to Icon for group Startups
Startups
on February 25, 2026
  1. 1

    My question is this : what if you don't have a product? What if you offer a service and your service is helping business stay ahead of the market through data science and machine learning model trained from scratch by using their business data.

    There would be no need for too much explainations. I can pitch my business in 30 seconds and explain it in 5 slides. Without any complexities for anyone to understand.

    Why do I feel there are no startups like this that exist. Everyone wants to create a product.....

  2. 1

    The biggest takeaway for me was that you weren’t just helping them fix slides—you were helping them rethink how they see their own business. Someone who’s truly figured it out can tell the whole story in three pages. Someone still working through it won’t feel ready even with twenty. That’s not a design issue. That’s clarity. And clarity can’t be faked on demo day.

    1. 1

      When the way you think about the business changes, the slides simply become a reflection of that clarity. Design can amplify an idea, but it can’t replace real understanding.

  3. 1

    “Strong logic survives reduction. Weak logic depends on volume.”
    That line captures it.

    I’ve noticed the same pattern — when a pitch needs layers of explanation, it’s usually because the founder hasn’t compressed the idea enough internally.

    Clear slides are often just a byproduct of clear thinking.

    1. 1

      Exactly. The fewer layers required to explain it, the better the idea has been thought through.

  4. 1

    This hits close to home. I build small tools for bookkeepers and small business owners, and the messaging struggle is real even at the micro-SaaS level.

    My first attempt at describing one of my tools was something like "AI-powered transaction categorization engine for CSV-based bookkeeping workflows." Technically accurate, completely useless. Nobody searching for help with their messy bank statements thinks in those terms.

    What actually works: "Drop your bank CSV, get categorized transactions back in seconds." That's it. One action, one outcome. I learned this the hard way by watching people bounce off landing pages that explained the how instead of the what.

    Your point about an overloaded slide reflecting an overloaded mind applies perfectly to landing pages too. If your hero section needs a paragraph to explain your product, you haven't finished thinking about what it actually does for people. The clarity test isn't "does my audience understand this" — it's "could my audience explain this to someone else in one sentence?"

    The pricing comment from Sukhbat1 is spot on too. In my space, the tools that win aren't the ones with the longest feature list. They're the ones where the value is immediately obvious from the name alone.

    1. 1

      Exactly. That’s a very accurate observation.

      Users don’t care how things work under the hood. They care about clearly understanding what specific problem the product will solve and what will change for them after they click the button.

      When we sell through mechanics and technology, we force people to do extra cognitive work. When we sell through pain points and outcomes, the decision happens almost instantly.

      Sales don’t happen through features. They happen through relieving tension. Not “what the product does,” but “what pain it removes” and “what clear result it delivers.” That’s what truly converts.

  5. 1

    The metrics slide example is painfully relatable. I've sat through so many pitches where the founder clearly understands their numbers but presents them like an internal analytics dashboard. Five charts with tiny labels might impress a data team but it actively works against you with investors who are pattern-matching across 20 pitches that day.

    I think the root cause goes even deeper than "fear of cutting" though. A lot of founders conflate completeness with credibility. They feel like if they don't show every metric, every edge case, every competitive nuance, the audience will think they haven't thought it through. But it's actually the opposite — the ability to choose what NOT to show demonstrates more command over your business than cramming everything in.

    The best pitch I ever saw was from a founder who had maybe 8 slides total. She spent almost half the time on a single chart showing one line going up. When someone asked about churn, CAC, or market size, she had those numbers ready but didn't volunteer them unprompted. That restraint communicated confidence way more than any 40-slide deck could.

    Your point about presentations being a "tool for thinking" really nails it. I've started using the pitch deck as a forcing function before building features now — if I can't explain why this feature matters in one slide, maybe it doesn't matter yet.

    1. 1

      Absolutely agree. A presentation with just eight slides, centered around one strong chart, is exactly what helps you stand out.

      When most founders try to show everything at once, decks start to look the same. Minimalism and a sharp focus create contrast. It signals maturity and confidence in the business.

      Investors don’t remember the number of slides. They remember clarity of thought and the strength of the core message.

  6. 1

    this is painfully accurate. ive rewritten my app descriptions like 5 times each and they still feel wrong

    the test i use now is: can someone who has never heard of my product understand what it does in one sentence? if not, the copy needs work

    for my apps i ended up going ultra simple:

    • "turn any article into a podcast in one tap" (speakeasy)
    • "your daily horoscope, as a personalized podcast" (astrologica)
    • "one cryptic crossword clue per day" (wordplay)

    no buzzwords, no "ai-powered next-gen platform" nonsense. just what it does for you in plain english. took me embarrassingly long to get there tho lol

    the founder curse is real - you know too much about your own product to explain it simply

    1. 1

      Founder curse is absolutely real.
      The deeper you go into your product, the harder it becomes to see it from the outside. You stop speaking in outcomes and start speaking in architecture.

      Overexposure creates blind spots. What feels obvious to you is invisible to everyone else.

      That’s why simplicity isn’t a copywriting trick. It’s perspective. And perspective is hardest to maintain when you’re the one building the thing.

  7. 1

    "If removing one slide breaks your pitch, structure was never solid" - this.

    Same applies to pricing positioning: If you can't explain why you charge more than Competitor A in one sentence, your positioning isn't structured. Most brands I've analyzed: Can list 10 features. Can't articulate why their category positioning justifies premium vs budget competitors.
    Structure = thinking clarity. Applies everywhere.

    Great post on accelerator workshop experience.

    1. 1

      You’re absolutely right. Pricing exposes structural thinking even faster than slides do. If the premium can’t be justified in one clear sentence, it usually means the value logic isn’t sharp enough. Features don’t create positioning. Clarity does.
      Appreciate the insight.

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