3 Onboarding Survey Templates that Will help You Befriend Your Users
Today I'd like to show you three user onboarding surveys that will help you learn more about your users. As a new product on the market, it's important to show your users that you care about them. By adding a survey to your onboarding process, you can segment new users and identify pain points. This will help you customize the UX to make sure your product is the best it can be.
There are a lot of different ways to approach an onboarding survey, so we've put together a few templates to get you started. These templates will help you ask the right questions and collect the data you need to make your product even better.
Template #1 Measure user satisfaction with the onboarding experience
Welcome! We're so happy you're here.
How was your onboarding experience?
What can we do to make it better?
The first question lets users rate their experience, while the second question is perfect for uncovering any issues that users had during the onboarding process.
Here's what this template might look like for @RemoteOK:
Template #2 Find out what users want and need
Hey there! We're so happy you're here.
What brings you to our service today?
Ask users what motivated them to register and try your service to understand the problem they are trying to solve by using your product. The open-ended question in the survey will help you prioritize product development initiatives and polish your marketing copy.
For example, the guys from @Ghost, might ask:
Template #3 Analyze how users found out about your product
With this template you will learn whether your users are mainly coming from social, organic or referral channels.
How did you learn about us?
Facebook
Twitter
Reddit
Linkedin
Google
Asking about where they've learned about you is great because it lets you invest your time and resources in top performing channels.
This is how this template might look like for @Baremetrics.
I hope you found these templates helpful! If you want to create a survey with Appzi, our team is always here to help. Happy surveying!
