3 things you need to know about WhatsApp

Everyone loves WhatsApp and it is the best channel to communicate with your users. Specially for B2C companies / brands.

1. Social Media is king to engage with customers.
   You can share your WhatsApp link everywhere. We have 50% of the traffic from social media. Most active users use the WhatsApp link from Instagram, TikTok, Facebook, etc... Social media is really a great channel for freelancers or micro companies. The idea to create a website to setup your business is fading specially for independent businesses.

Create your link to WhatsApp.
Share it everywhere.
Measure the impact and invest more in the best channels.

2. Do Follow up.
   WhatsApp is like a stream of never ending requests. Can be truly overwhelming. You need to have a CRM or something to track your customers and do follow up. Most deals die because of the lack of follow up. Just send a friendly reminder, just send a follow up. You can automate with WhatsApp API. If you can not have WhatsApp API we offer a cool solution to have a simple CRM to keep track of your customers.

3. Services are the king on WhatsApp
   There are two types of businesses. The ones who can sell on Amazon and the ones who can sell on WhatsApp. That is the future.

• Low margin, point and click, easy to understand products = Amazon.
• High margin, made to order, complex = WhatsApp.

Typical sectors where WhatsApp is king

• Real Estate
• Auto
• Education
• Cosmetic and beauty
• Healthcare
• Fintech / Insurante / Loans / Mortgages

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Bonus track:

• Use WhatsApp Business. Is a Free App you can use with your land line.
• If you can, ask for WhatsApp API. You can automate and you can start working like a pro in WhatsApp.

More info here: tochat.be
You can start for free.