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How do you handle the overwhelming amount of things to do?

How do you handle the overwhelming amount of things to do?
I found myself in the situation when I have approx 1,000,000 things to do and I really don't know which one to start from.
Okay, I have a strategy - start from the most significant (highest priority) thing. But there is another problem - sometimes when I start something I find 10+ very important things to do right now and the whole system and consequence breaks.
I'm puzzled how to organize everything...

on February 4, 2019
  1. 3

    If you run a business there will always be more things to do after you finished those “1,000,000 things”. So you first shouldn't work too many hours on any given day and second you need to prioritise the things that directly pushes your business forward (thus not backwards). Proposed order of things (I adhere to):

    1. fix bugs that affect the majority (>75%) of the users
    2. sales (direct chat / email / follow-ups)
    3. working on marketing (blogposts, helpful comments on website, material for the website)
    4. Fix bugs that effect a few users
    5. Working on the product (new features, update features, etc.)

    The tools/apps are unimportant here, anyone that can create a list for you works (including pen and paper).

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      Thanks for your opinion! I definitely need to create some order too (I don't have any right now).

  2. 2

    I switch ALL my tasks priorities every day (using Trello), based on:

    • Critical or important bugs
    • People on intercom complaining or asking things
    • Clients asking for adjustments / features
    • Features roadmap

    To prioritize tasks you have to take into account:
    1- What is the cost of finishing the task? 1 hour? 1 day? 3 days?
    2- What are the benefits?:

    • How it affects the adoption of your product? this affects all new users
    • How it affects the user experience? multiplied by the number of users impacted

    but yes, it's always hard to know if you are working on the right thing or not.

    priority example

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      One more question: how does the estimation costs help to prioritize?

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        The costs subtract points, and the benefits add points, for example if you have a task that is super fast to do (less than an hour) and the benefits are super high, you have to work on that task first.

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          Right, it's just math.

    2. 1

      Hi, thanks for your insight!
      This approach is interesting, I need to consider to use it. How do you find Trello? I tried to used it before but I didn't like it and I don't remember why.
      Another question is how much time does it take to review ALL tasks?

      1. 1

        Trello is the fastest task manager I know, and it's super simple, that's why it's super popular, I recommend you to try it again.

        I only review the most important tasks, normally those are 10/15 tasks, then I have a LOT of tasks that are "nice to have" but I know that should not be considered as a priority.

        There is a super interesting framework called getting things done (GTD):
        https://hamberg.no/gtd/
        Where do you have:

        • Next
        • Waiting for
        • Projects
        • Some day / maybe

        I recommend it checking out this approach, I have columns in Trello for each of these categories.
        https://blog.trello.com/gtd-getting-things-done-maximizing-productivity-trello

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          Thanks for links, I know about GTD and I thought I used it, maybe actually not :-0 I need to check it again :)

  3. 2

    I try and use Trello to track everything. If I wake up in the night with an idea, or if I'm doing something else and think of for instance a security concern that I need to double check to ensure we are covered. Or anything for that matter that needs to be done or checked.

    I just create a ticket in Trello for it. Set the priority/tag (thought, potential feature, low, medium, critical, on-going/monitoring), and move it up or down the backlog (or appropriate list) depending on how important I think it is.

    It has skyrocketed my productivity honestly over the past 3 weeks or so. Can't recommend it enough.

    1. 1

      That's interesting. I definitely have to try Trello again (I used it before but I didn't like it, and I don't remember why :)))
      Thanks!

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        Once you get a kind of a flow set up, it is pretty damn amazing - and just so simple.

        Could easily be replicated with postits but honestly who has that much desk space.

        Here is a snapshot of my board for reference (stickers for spoilers): https://i.imgur.com/Q9AzOzL.jpg

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          Thanks for the picture of your reality!
          It's interesting because I soon as I looked at your post I thought "Okay, I'll give Trello a shot" and created a board. But I organized it differently - each column is about one of the topic like "development" or, "marketing" etc. And there are columns for "done" and "in progress".
          But your columns are kind of duplicating labels. For example, in your "potential features" all "thoughts" labels what is pretty obvious and even there is no need for labels.
          What confused me previously that I definitely lacked one more dimension - I want

          1. the progress axis
          2. topics axis
          3. priority.
          1. 1

            True, it may seem like there are redundant labels but they are useful to have at a glance, as well as tracking them move across the board.

            Also the 'Thought' ones on the left are clearly visible at a glance as being un-prioritised, and take no additional thinking if looking for what to do next. They will also get a priority when their time comes =)

            I don't quite have a marketing strategy just yet but my thoughts as of right now is that they would be housed in a separate Trello board. It would be a bit too hectic having two streams in one board, in my opinion.

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              I don't quite have a marketing strategy just yet but my thoughts as of right now is that they would be housed in a separate Trello board
              Right, I thought about the same.

  4. 1

    Unless your app is down, it's almost impossible to know for certain what the most important thing to focus on right now is. It's therefore critical to not spend too much time second guessing yourself. Instead of trying to figure out the most important thing, find a candidate most important thing and just do it. Then another. You'll get way further doing 365 "maybe most important things" in a year than trying to organize everything perfectly.

    I'd recommend also that unless you need to keep track of thousands of things as part of your work, switch from a task-oriented system to a goal-setting system. One of the taglines of my app (https://complice.co) is "Turn your to-do list into a today list" - and Complice literally has a today list to keep you moving forward rather than stuck in organizing mode.

    1. 1

      it's almost impossible to know for certain what the most important thing to focus on right now is.
      Yeah, I have the same feeling...
      You'll get way further doing 365 "maybe most important things" in a year than trying to organize everything perfectly.
      Right.
      Thanks for sharing your opinion, I will check your app!

  5. 1

    Hi @Zencentric,

    I've had the same problem before, prioritization.

    The problem with just making a priority-sorted list of tasks is that the list is still very, very long. It feels like you have years worth of work staring you in the face.

    With that many options, it's easy to start second guessing your priorities and switching from task to task, never getting anything accomplished.

    The only thing that worked for me was taking a page from Warren Buffett's book (read here https://jamesclear.com/buffett-focus ).

    What I did was cut down to the top priorities and (try to) ignore the rest.

    The power of focus is incredible and it helped me make huge strides once I started doing it.

  6. 1

    Trello is for small projects. Start with a wbs, work break down structure. By breaking down large inititives into small tasks. Then use a ticket system to manage the priority scrub. This can be viewed in a gantt chart dynamically. I use Redmine, its free. https://www.redmine.org

  7. 1

    Break down and cry :D

  8. 1

    Im using Airtable to stock and 'evaluate' regulary the tasks that will have more impact on my business.
    Also, I guess focusing on one task at the time is essential if you want to achieve it correctly,

    1. 1

      Probably the regular evaluation is the key. Thanks!

  9. 1

    Hey,

    I've had the same story here. I started to cut off the activities which pushed me to a bad filling, just focused on what really matters. That was the way to get some type of calm :)

    1. 2

      Yeah, the problem is how to figure out what really matters right now :)

      1. 1

        This matters what:

        1. Give you the calm
        2. Give you the fun
        3. Give you the money
        4. Give you time to spend on whatever

        This does not matter what:

        1. Make you stressed
        2. Does not impact the future on a positive way

        Yes yes, I know. Very simple to say :))))

        1. 1

          Okay, what if the creating documentation doesn't give me the calm and the fun, but it can give me the money and time - in the future (because it will help me with the business)?
          And reading the sci-fi book will give me the calm and fun right now, but never gives me money and time?

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            Just one way: read sci-fi while writing the doc! ;-)

  10. 1

    The thing that has helped me most is not a tool like Trello or Notion, however, just writing down the 3-5 most important things for me to do and just do them. I try my best to not get sidetracked by side tasks. Ideally you would break everything up in to small details such as: "Finish last paragraph on blog post", "Design new blog card component" and not "Design blog".

    It's taken a lot of time to really refine my process and trust in it but its working. I previously put all my tasks in Notion but things never got finished as sub tasks popped up and it was incredibly demotivating. Focusing on the 3-5 most important tasks - no matter how small - has helped me the most. Making progress on tasks and gaining momentum is an incredibly powerful thing so just pick something to help you get that momentum.

    1. 1

      Thanks a lot for sharing your experience! Can you give a little bit more details on how you organize the whole workflow? What happened if you think you need to stop the current task and switch to something "more important"?

  11. 1

    I'd say, it depends what these things are and how critical they are to move the business forward. I think out of strictly necessity the most pertinent things will always bubble their way to the top. I don't have insight into what the tasks are, but as much as possible I like to outsource these tasks, and have 2 awesome assistants from Upwork who are able to handle a lot of the tedious tasks for me. Depending on the week I am paying roughly $50-$200 for their help.

    1. 1

      I wonder what kind of things do you outsource in Upwork.

      I do everything: servers, backend, frontend, UI design, SEO audit, sales, content marketing, growth hacking, customer support, chat to users, calls, etc, and I tried to outsource 1 thing: Design, and it was a bad idea, because my landing page is changing every 3 weeks so it was money thrown in the trash.

    2. 1

      Thanks for your advice... I would like to outsource as much as I can, and I do it on the regular base... but less than I would prefer right now :( - just because I can't afford more.
      Tasks include everything: development, marketing, texts, documentation, demo etc.

      1. 1

        What are your immediate business goals (1 month) that need to happen, and what are your longer terms goals (6 months out)? That might help me have better context on how to structure your tasks. What stage of the business are you in right now?

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          Yeah, I have to set up goals (I have just a BHAG :)

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      Thanks for your response.
      I use Google docs to describe goals and Google sheets to specify them. I used some project management tool but not now.

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          As a visual person I tend to do 'brain dumps' using a mind map tool. Simple Mind Lite (Mac) works great for this approach.

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            I use mindmap too, but it becomes a mess quickly :(

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              I don't believe it is suitable as "the one and only" tool - use it as a first step, and then process the information maybe in a different tool / text editor etc. :-)

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          Yeah, I usually do exactly what you described. But when I finish some part of work, I need to decide what to do next and it's always different from what it was a week before :(

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              Like a week before I thought I had to create some demo and it's very, very important! But today I may think that a demo can wait and I have to create documentation first.

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                  The best you can do is have a system
                  That's is what I'm asking! Do you have a system?

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