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5 Important Email Deliverability Checks

Yesterday I saw an informative Twitter thread by Indie Hackers on Email reputation.

Apart from what mentioned, I observed that a lot of folks missed an important email service configuration that harms their domain and causes their emails to land in spam.

Without further ado, let's jump into 5 important email deliverability checks which you should be aware of.

Check 1 - Authentication

Check 2 - Content

  • Try to avoid spam words
  • Personalization (Merge tag)

Check 3 - Engagement

  • The Email delivery rate should be at least 95%
  • Email Bounce rate should be less than 5%
  • Complaint rate should be 0-0.05% (abuse, mark as spam, block sender)
  • Connection rejection/message rejected bounce emails should be as low as possible (these increases chances of being blacklisted)
  • Engagement level (email open) should be 50% (not reliable)
  • Sending relevant emails to relevant users, never cross-subscribe (better to use opt-in, feedback loop setup)
  • Providing users an option to opt-out (unsubscribe option)
  • Verify your email list before sending it out.
  • Avoid sending emails to unresponsive users (possibility of spam traps)
  • Respect opt-out requests

Check 4 - Reputation

  • Accurate WHOIS information
  • Domain blacklist
  • Sending IPs blacklist
  • Domains used in the email should not be blacklisted
  • Domain should be purchased from well-known DNS providers (use well-known TLD domains)
  • Domain should be at least six months older
  • The domain expiry date should always be a year older than the current date
  • Whitelisting IP or Domain (certification / paid services)
  • Well-known ESPs have their IPs already whitelisted

Check 5 - Infrastructure

  • Feedback loops
  • Have your email account warm up properly before making
    it productive (plan for it)
  • Respect the sending limits of your ESP
  • Avoid spike in sending
  • Follow the bulk sending guidelines of ESP (if any)
  • Behavioral filtering (a mostly manual process)

I hope this helps. If you need any help configuring this or have any questions feel free to DM me on Twitter

on July 2, 2020
  1. 1

    Thank you Utsav for sharing this. Love it!