Are you ready to win over your customers and boost sales by offering well-timed discounts? If so, keep reading!
I have over 10 years of experience in digital marketing and have tried every trick in the book. In my experience, one method that works without fail is showing prospects and existing customers discounts at just the right time. Think about it; have you ever made an impulse buy because you were offered 20% off your order if you acted fast? It’s safe to say that most of us have been in this situation.
Throughout your sales funnel there are plenty of opportunities to capture your audiences’ attention and turn them into customers with this strategy. Make the right choices and you can expect to see a tremendous impact on clicks and engagement.
Today, I’ll show you six of the best times and places to offer website visitors discounts based on my research. I firmly believe that businesses across all industries can benefit from these tips.
With that in mind, let's dive in!
If you want to capture your audiences’ attention, the first thing you should do when launching a new product is set up an introductory discount. Your audience will feel more inclined to make a purchase if they can experience it at a significantly lower price.
For most industries, a 15-20% discount for the first month or quarter is typical. This will both motivate customers and build hype, which translates to more sales.
We use a combination of paid ads and email marketing to target people most likely to need our product or service. I’m a big fan of social media ads because it lets us cast a wide net since over 4.62 billion people use these platforms. Meanwhile, email allows us to hone in and engage with people most likely to buy our product.
Once the intro period ends, sales may dip, so have a plan to sustain momentum, like offering bundle deals, free trials, or loyalty perks for repeat customers. With the right marketing and customer care, a new product launch discount can translate into long-term success.
Another strategy that works for us is sending discounts to existing customers coupons just for shopping on our site in the past. This seemingly small gesture boosts sales and encourages repeat purchases.
For instance, one of our core products is lead generation software. If it's almost time for an annual customer to renew their subscription, we send them a loyalty offer that lets them save an extra 20% if they act within a week. This simple strategy helps build brand loyalty and reduces churn.
You could also benefit from starting a loyalty program, so frequent buyers can earn store credit or points to use on future discounts. Basically, this involves rewarding customers with cashback or store credit every time they place an order. You can then reach out when they’ve accumulated 10 or 20 dollars. These are essentially discounts and can encourage existing customers to take action.
Odds are, you just got done promoting Black Friday and Cyber Monday sales. Now it’s time to start thinking about your next flash sales. You can host flash sales during any season and to celebrate virtually any holiday. Outside of the big hitters, we always see substantial sales during our Earth Day sale and our Spring Cleaning sale.
It’s a good idea to limit the duration of flash sales to create a sense of urgency, maybe just 24 to 48 hours. This strategy will spark fear of missing out (FOMO), which is a powerful marketing tool that essentially means people make a purchase because they know the deal won’t be around forever.
I also suggest promoting heavily on social media and your email list in the week leading up to the sale. Invest in creating eye-catching graphics and landing page for your sale to make it easy to find.
These kinds of themed, seasonal sales are a great way to clear old inventory and make room for new products. And the rush of traffic and sales activity they generate can give your business an extra boost during an otherwise slow time of year.
When readers are actively engaged with your blog content, you have their attention, which means this is a great time to offer a time-sensitive discount.
I recommend creating a discount lead magnet, which is essentially a deal that visitors can redeem if they give you their email address. Not only will this help you get more sales, but you'll also actively build your lead list. If someone was already interested in placing an order, this could be the thing that seals the deal – so to speak.
Personalizing the offer based on their browsing behavior or purchase history will make them much more likely to buy now rather than come back later. In fact, 4 out of 5 online shoppers say they're more likely to take action if the promotion is relevant to their interests.
Offering referral discounts is a great way to boost sales and gain new customers.
In my experience, working with affiliates and social media influencers is an excellent strategy. You may be shocked to learn that businesses heavily invested in affiliate marketing say it accounts for 15-30% of their total revenue.
You'll want to partner with relevant content creators and give them an exclusive link they can share with their followers. Now, meet with your new affiliate or influencers and find out what they need to promote your brand. You may need to send them your product for free or give them access to footage that they can use in their content.
It's also smart to give your loyal fans an exclusive link or promo code to share with others. For every new customer they refer, offer them 10-15% off their next purchase. This strategy incentivizes your customers to spread the word about your business and gives new shoppers a compelling reason to buy
You can dramatically boost sales and engagement by emailing shoppers when they leave items in their carts. There are plenty of reasons why someone may not complete their order. Sending them a little reminder of the products they were interested in, along with an exclusive discount code, could convince them to come back and click 'buy.'
By sending 3 abandonment emails over a week, you can recover nearly 70% of your lost sales.
Here's a short cart abandonment email template you can use for your first email:
Hey [Customer Name],
We noticed you left some items in your cart on our site yesterday. We wanted to remind you about the products you were interested in before you forgot! Here is a 15% discount code to use on your next purchase: 15OFF.
This code is only valid for the next 48 hours, so head on over to [Your Site] to complete your order and save!
Let us know if you have any questions. We're here to help!
-[Your Name]
So there you have it, six moments to drive more sales with strategic discounts. The next time a sale or promotion comes around, you'll be ready to take action.
Remember, timing is everything. Watch for the peak moments when customers are most receptive and motivated to buy, then give them an offer they can't refuse. With the right discount at the right time, you'll boost your sales, move more inventory, and keep your customers coming back for more. Now get out there and start strategizing your next well-timed sale!