I'm a Digital Marketer & Copywriter from Porto, Portugal.

Hi Mathias,
Helppier differentiates from Intercom as it allows creating different types of user guides ranging from product tours and contextual tooltips to tutorial videos. For instance, after you create a walkthrough you can quickly export to video and update your support channels or even present it to users on your website.

Helppier has also a robust translation tool meaning that our tours can be translated to 65 different languages, which is a plus for large international companies. Our tool can also be integrated with other knowledge bases and productivity tools such as Documents, FAQs, and Calendars so you can easily centralize different types of documentation on top of your website.

Hope this helps :)