Our first paying customers for ProfitKit - a Stripe subscription management app

Our first paying customers for ProfitKit - a Stripe subscription management app

Hey IH,

I started building ProfitKit in October of 2018 with another developer and I'm pleased to say that last month we got our first 3 paying customers!

One of the most important things we learned so far is the importance of user feedback and giving your first set of users a great, personalized experience with your product.

For each user who signed up, I made a point to engage with them individually and try to find out more about their business and how we could help. Even though only a fraction of them actually responded to my emails, among those who did, I was able to establish solid relationships with the users who eventually became our first paying customers!

We did our best to encourage feedback and find out how ProfitKit could better suit their needs. As a result, they provided invaluable suggestions that helped improve our existing features and shape many of our new ones.

TLDR: your first users matter – treat 'em like gold!

More on ProfitKit:

I did a beta launch of ProfitKit here in November and we were primarily a calendar app for your Stripe subscriptions at the time. Since then, we've gotten a lot of feedback from our users – including some of you :)

In response to that, we've expanded our feature set to become more of a complete subscription management tool (in addition to the subscriptions calendar our users seem to love).

What that means is that if you use Stripe for recurring billing, our goal is to allow you to never lift another finger to deal with subscription-related tasks again. That includes chasing failed payments, customer outreach based on trial expirations, calculating metrics, and more.

While we know it's difficult to cover all the bases related to managing Stripe subscriptions, we're getting closer every day!

If ProfitKit sounds interesting to you, you can check us out at https://www.profitkit.io/

Whether it's your first time hearing about us or you've seen our site before, I'd encourage you to have a look!

We offer a 14-day free trial that anyone can take advantage of :)

-Matt