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22 Comments

A journey to 100 paying subscribers

Small celebration moment here. I've just got my 100th paying subscriber. It's possible friends! Keep working and the growth will follow.

I invite other hackers who reached the same milestone to share:

  • What are you working on?
  • How long did it take you to get 100 customers?
  • What was the hardest part of the journey?
  • Which one thing if done differently would save you the biggest amount of time?

I'll share my answers in the comment as well.

posted to Icon for group Growth
Growth
on January 30, 2022
  1. 8
    • Singing Carrots - a website to learn singing
    • 10 months since the 1st subscription. (The project exists for 2 years, but was not monetized in the beginning.)
    • Staying motivated and accepting failures. Learning from them and moving forward. (Around 90% of my experiments go to the trash bin).
    • I wouldn't start from the freemium business model. It might bias the customers and make it extremely hard to figure out how to separate between free and paid features.
    1. 2

      Congrats Sergey! BTW, why not share a link to Singing Carrots? It's almost like you don't want people to go to your website. I had to click on your profile, then click on your product profile, then click on the link to check it out!

      1. 1

        Thanks for checking out my profile and adding a link! I guess I didn’t mean this post to be promotional, but rather encouraging and educative. It seems it sparked some investigative interest :) When I post “check what I’ve done” kind of things I normally leave the links.

        1. 1

          Yeah, I understand that sometimes people omit links because they don't want to appear promotional. For me though, the website is important context - I understand the content/education better if I know the underlying business.

          By the way, I would recommend that you put some screenshots on your home page. Whenever I visit a page, my first question is "what does the actual product look like?" and if I can't figure it out in 1-2 seconds, I often just lose interest. Hope that helps and good luck!

          1. 1

            Makes sense. Thanks for the advice. Making an experiment with the screenshots is definitely worth trying. Noted ;)

  2. 5

    That's excellent Sergey. Well done!

    And it's nice to see someone doing well with a product/service that isn't just another SAAS tool for makers.

    Andy

  3. 3

    A great milestone. Keep it up Sergey

  4. 3

    Hi Sergey!

    Congrats on your first 100 subs! That's a big milestone.

    • I run a small online yoga streaming site together with my wife. We started it as a side hustle to supplement our regular income. It's now our main source of income.
    • It took us about 1 year to reach the first 100 paying subscribers. Year two we reached 1000 paying subs, mainly due to us having a solid product "just in time" when COVID hit. Year three, 2021, we were able to grow to and sustain around 1200 subs, even though our country was no longer in lockdown for most of the year.
    • The hardest part has been figuring out how to develop the product in order to make people stick around. We politely ask for a reason when people cancel their subscription, and the main one is that people don't feel they have the time, or that they don't get around to doing yoga. So we've added a lot more engaging live content, made the process of selecting a video to do easier by putting out a short playlist every week, as well as engaging people in a closed facebook group for motivating each other and sharing stories/experiences.
    • I don't feel like we could have done thing much more different. It's been a crazy learning experience, and we've had to fix thing as we go along. But if I had to chose one thing, it would be to trust that the product is good enough as it is, and spend more time on marketing and getting the product in front of people's eyes. :)
    1. 1

      Thanks for sharing your story. I will also have to start paying more attention to churn soon.

  5. 2
    • Lordicon.com - animated icon library
    • Around 15 months. We offered 50 animated icons to download for free for the first year in exchange for an email address. After 12 months, we collected 9000 email addresses, added 300+ new icons, and put a $99 price tag.
    • Facing the fact that less than 0.5% from that initial 9000 email list purchased the premium project.
    • I would put a price, even very small on the product itself. This makes people more bound with the product. Especially if you offer creative resources, which are accessible for free by nature.
    1. 2

      Thanks for sharing the learnings. I discovered somewhat a similar thing around a month ago. I started offering a super cheap weekly subscription plan instead of free trial period and it turned out more people stay and use the product after they chip in.

  6. 2

    Congrats! It just proves that hard work pays off! You mentioned the project exists for 2y, and waited 10 month for the 1st subscription. Well - it is 100% true and everybody should learn, that there are no shortcuts, just hard (and clever) work.

    I am on the same side with pagemtr.com I founded at the end od 2020 (started working on that). Then hard and boring work without any fireworks :) Right now, after 1 year (a bit more) I feel the same, people are noticing the saas, want to test it etc. I've to mention I am not actively promoting the tool, just like now, in a comment, or facebook etc.

    Yeah, that's funny there are no shortcuts which a lot of people take for granted :-) Just hard work, real work, at the desk :)

  7. 2

    Just spent ten minutes on your website... And you win the award for the funnest website ever!! 😂. Awesome job! Thanks for sharing and good luck getting to 1000 subscribers!

    1. 1

      Thanks. I’m glad you had some fun ;)
      Where can I get my award badge?)

  8. 2

    Congratulations Sergey. Onwards to even more success.

  9. 2

    I LOVE the branding of your product. No wonder you reached 100 customers! You're well on your way for more. Congrats.

  10. 1

    How you came up with your saas idea or problem of people to solve and how you find your early adopters and how you market your product

    1. 1

      Answering that question probably deserves a long article ;). In short: I started from solving my own problem while studying singing. I knew a couple of singing teachers personally so I used that connections to interview their students. That was my first customer research cohort. The teachers were my early ambassadors and helped to get the first traffic.

  11. 1

    How much are you charging and what's been your main source of growth? SEO/Social/Youtube/ect...?

    1. 1

      I experimented with pricing quite a bit. You can check the latest ones here: https://singingcarrots.com/affiliate

      (Just kickstarted affiliate offer a few weeks ago)

      The traffic mainly comes from search engines. I also run a YouTube channel and a blog, but they didn’t work sustainably well so far.

      Got a couple of traffic spikes from Reddit. It was really helpful in the first months.

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